Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $22.50
Work Schedule
Flexible
Day Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
overtime pay
Job Description
Ulta Beauty is the largest beauty retailer in North America, renowned as the premier beauty destination offering an extensive selection of cosmetics, fragrance, skin care, hair care products, and full-service salon services. With over 25,000 products from approximately 500 well-known and emerging beauty brands, including Ulta Beauty's private label, the company provides a wide range of options catering to diverse beauty needs and preferences. Ulta Beauty's stores create vibrant and welcoming environments where customers experience the joy of discovery and can explore uncommon artistry. The company emphasizes inclusivity, innovation, and exceptional guest service as part of its mission to transform... Show More
Job Requirements
- Work a flexible schedule to include days, evenings, weekends, and holidays
- The role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age
Job Qualifications
- High school diploma is preferred
- 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated knowledge and passion for guest service and competency for selling
- Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
- Demonstrated experience in exceeding sales goals and training new hires
- Proficient with basic technology such as Point of Sale system and Apple devices
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain strong customer relationships
- Ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable
Job Duties
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
- Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products or services
- Courteously handle sales, refunds, and exchanges
- Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience
- Book appointments for and support the execution of services and in-store events delivering an unrivaled guest experience while delivering on sales goals
- Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
- Maintain prompt, regular attendance
- Contribute to an inclusive environment that supports teammates, peers, and internal and external guests served
- Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits to better serve guests
- Share guest loyalty program benefits including credit and the Ulta Beauty app, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals
- Assist in the training of new cashiers and cross-training other associates in cashiering
- Stand out as a leader able to engage and influence peers to achieve peak productivity and performance
- Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience and following Ulta Beauty’s system prompts
- Regularly participate in ongoing training including brand and category education to enable continuous professional development and drive sales performance
- Collaborate with managers and associates throughout the store to help grow the business
- Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards
- Adhere to Ulta Beauty’s dress code
- Ensure completion of all transactions including guest returns and associate transactions, and proper control of cash and media at the cashwrap according to company policies and procedures
- Complete select register open and close functions as directed by the manager on duty
- Maintain outstanding store standards and overall store cleanliness throughout the store including at the cashwrap, salesfloor, restrooms, backroom, and break area
- Protect company assets and minimize loss by ensuring all store standards and procedures are met including workplace safety, inventory control, and loss prevention
- Execute other operational tasks as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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