Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.54 - $16.07
Work Schedule
Flexible
Day Shifts
Benefits
Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay
Job Description
Pilot Company is a prominent leader in the travel center industry, operating an extensive network of more than 750 retail and fueling locations spanning 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, this well-established company employs over 30,000 team members dedicated to supporting a wide range of sectors including retail and fueling operations, supply chain and logistics, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing. As a company committed to a people-first culture and a strong foundation of core values, Pilot Company places... Show More
Job Requirements
- High school diploma or equivalent
- ability to work flexible shifts including weekends and holidays
- prior experience in retail or customer service preferred
- basic math skills for handling transactions
- ability to stand for long periods
- good communication skills
- ability to follow company policies and procedures
- must be eligible to work in the United States
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or retail preferred
- basic proficiency with cash handling and point-of-sale systems
- strong communication and interpersonal skills
- ability to lead and supervise a small team
- good organizational skills
- problem-solving capabilities
- ability to maintain professionalism and composure in high-pressure situations
- knowledge of company policies and local regulations related to retail sales is a plus
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- complete end-of-shift reports and close out procedures
- follow company and local guidelines with regards to the sale of restricted merchandise items such as alcohol and tobacco
- maintain an organized and clean work area
- use suggested selling methods to promote and sell products
- ensure quality service is delivered to every guest
- handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- communicate issues to management
- determine break schedules and team member placement during shift
- assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee
- model behaviors that support the company’s common purpose
- ensure guests and team members are supported at the highest level
- ensure all activities are in compliance with rules, regulations, policies, and procedures
- complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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