Pilot Flying J logo

Pilot Flying J

Lead Cashier

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.25 - $18.75
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Work Schedule

Flexible
Day Shifts
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Benefits

Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay

Job Description

Pilot Company is a prominent and industry-leading network of travel centers operating over 750 retail and fueling locations across 44 states in the United States and six Canadian provinces. With a dedicated workforce of more than 30,000 team members, Pilot Company has established itself as a trusted name in the fuel and retail industry. The company’s extensive energy and logistics division plays a crucial role as a top supplier of fuel, managing one of the largest tanker fleets and providing essential fuel services to oil operations in the nation’s busiest basins. This diverse organization supports a wide range of business... Show More

Job Requirements

  • High school diploma or equivalent
  • previous cashier or retail experience preferred
  • ability to work flexible hours including weekends and holidays
  • basic math skills
  • ability to stand for extended periods
  • reliable transportation
  • willingness to follow company guidelines and procedures

Job Qualifications

  • Ability to lead and supervise a small team
  • strong interpersonal and customer service skills
  • basic cash handling experience
  • knowledge of company policies and procedures
  • good organizational skills
  • effective communication skills
  • ability to resolve conflicts and handle complaints

Job Duties

  • Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
  • complete end-of-shift reports and close out procedures
  • follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
  • maintain an organized and clean work area
  • use suggested selling methods to promote and sell products
  • ensure quality service is delivered to every guest
  • handle guest complaints and issues by following company processes and guidelines
  • resolve team member conflict
  • communicate issues to management
  • determine break schedules and team member placement during shift
  • assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
  • model behaviors that support the company’s common purpose
  • ensure guests and team members are supported at the highest level
  • ensure all activities are in compliance with rules, regulations, policies, and procedures
  • complete other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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