Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.94 - $22.33
Work Schedule
Flexible
Night Shifts
Benefits
Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers with a strong foothold in the retail and fueling industry across North America. Established in 1958 by Jim A. Haslam II, Pilot Company has expanded to include more than 750 retail and fueling locations operating throughout 44 states and six Canadian provinces, supported by a dedicated team of over 30,000 employees. The company's energy and logistics divisions are key contributors to its success, supplying fuel through one of the nation's largest tanker fleets and servicing critical oil operations across some of the busiest basins. This breadth and scale of operation make... Show More
Job Requirements
- High school diploma or equivalent
- must be able to work overnight shifts
- previous experience in a retail or customer service role
- ability to lead a small team
- excellent communication skills
- basic math proficiency
- ability to handle cash and electronic transactions accurately
- ability to maintain cleanliness and organization
- adherence to all safety and company policies
- willingness to perform physical tasks such as stocking and cleaning
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or retail environment
- leadership or supervisory experience preferred
- ability to work overnight shifts
- strong communication and interpersonal skills
- basic math skills
- demonstrated ability to handle cash transactions accurately
- knowledge of company policies and procedures
- ability to handle guest complaints professionally
- ability to operate point-of-sale systems
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- complete end-of-shift reports and close out procedures
- follow company and local guidelines with regards to the sale of any restricted merchandise items including alcohol and tobacco
- maintain an organized and clean work area
- use suggested selling methods to promote and sell products
- ensure quality service is delivered to every guest
- handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- communicate issues to management
- determine break schedules and team member placement during shift
- assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee
- model behaviors that support the company's common purpose
- ensure guests and team members are supported at the highest level
- ensure all activities are in compliance with rules, regulations, policies, and procedures
- complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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