Job Overview
Employment Type
Hourly
Full-time
Part-time
Work Schedule
Flexible
Benefits
Fuel discount
Nationwide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay
Job Description
Pilot Company is a prominent and respected network of travel centers that operates extensively across North America, boasting more than 30,000 dedicated team members and over 750 retail and fueling locations spread throughout 44 states and six Canadian provinces. Founded in 1958 by Jim A. Haslam II and currently under the leadership of CEO Adam Wright, the company has established itself as a leader in the energy and logistics sector. Its wide-reaching operations include supplying fuel with one of the largest tanker fleets, serving essential roles in some of the nation's busiest oil basins, and supporting a diverse portfolio of... Show More
Job Requirements
- High school diploma or equivalent
- ability to lead and supervise a small team
- basic math skills
- prior experience in retail or customer service preferred
- ability to handle cash accurately
- strong communication skills
- availability to work flexible schedules
Job Qualifications
- High school diploma or equivalent
- previous experience in retail or customer service preferred
- leadership experience or ability to lead a team
- strong communication and interpersonal skills
- ability to handle cash and operate point of sale systems
- knowledge of company policies and compliance requirements
- basic math skills
- ability to multitask effectively
- problem-solving skills
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- complete end-of-shift reports and close out procedures
- follow company and local guidelines with regards to the sale of any restricted merchandise items like alcohol and tobacco
- maintain an organized and clean work area
- use suggested selling methods to promote and sell products
- ensure quality service is delivered to every guest
- handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- communicate issues to management
- determine break schedules and team member placement during shift
- assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee
- model behaviors that support the company’s common purpose
- ensure guests and team members are supported at the highest level
- ensure all activities are in compliance with rules, regulations, policies, and procedures
- complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)