Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional development opportunities
flexible scheduling
Job Description
Ulta Beauty is the largest beauty retailer in North America and stands as the premier destination for cosmetics, fragrance, skin care products, hair care products, and salon services. Offering more than 25,000 products from around 500 well-known and emerging beauty brands, including their private label, Ulta Beauty brings the world of beauty to life every day both in stores and online. The company uniquely combines retail offerings with full-service salons that deliver hair, skin, brow, and makeup services to provide an unparalleled beauty experience for customers. Ulta Beauty is a publicly traded company (NASDAQ: ULTA) that is passionate about fostering... Show More
Job Requirements
- High school diploma preferred
- Minimum 2 years of relevant work experience or equivalent combination of education and experience
- Proven ability to delegate and multi-task effectively
- Strong communication and interpersonal skills
- Ability to provide exceptional guest service and handle guest concerns professionally
- Must be 18 years of age or older
- Ability to work flexible hours including days, evenings, weekends, and holidays
- Ability to stand, bend, push, pull, lift up to 25 pounds frequently during shift
- Proficiency with Point of Sale technology
- Commitment to maintain store standards and compliance
- Ability to work well independently and in a team environment
Job Qualifications
- High school diploma preferred
- Two years of relevant work experience or equivalent combination of education and experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated knowledge and passion for guest service and selling
- Experience addressing guest concerns promptly and professionally
- Experience exceeding sales goals and training new hires
- Proficient with basic technology including Point of Sale systems and Apple devices
- Excellent written and verbal communication skills
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain strong customer relationships
- Ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable
Job Duties
- Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink
- Ensure that each guest receives exceptional service by providing a guest-friendly environment, including greeting and engaging each guest, personalizing service, and recommending products or services
- Courteously handle sales, refunds, and exchanges
- Pair guests with associates for makeup applications, skincare analysis, and product demonstrations to drive sales and enhance guest experience
- Book appointments and support execution of in-store services and events that deliver an unrivaled guest experience
- Take ownership of replenishment, organization, and maintenance of cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness
- Maintain prompt, regular attendance
- Contribute to an inclusive environment supporting teammates, peers, and guests
- Support leadership by completing cashier chat ins/outs and associate exit inspections
- Stay informed of industry trends, products, and benefits to better serve guests
- Promote the guest loyalty program and credit benefits to guests and associates to achieve credit and loyalty goals
- Assist in training new cashiers and cross-training other associates
- Demonstrate leadership by engaging and influencing peers toward peak productivity
- Ensure cashier accountability for delivering personalized brand experiences and following system prompts
- Regularly participate in ongoing training for professional development and sales performance
- Collaborate with managers and associates to help grow the business
- Ensure compliance with company policies, procedures, and standards
- Adhere to dress code
- Complete all transactions properly including cash control
- Perform select register open and close functions
- Maintain outstanding store cleanliness including cashwrap, salesfloor, restrooms, backroom, and break areas
- Protect company assets by ensuring loss prevention and workplace safety standards are met
- Execute other operational tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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