Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $21.00
Work Schedule
Flexible
Day Shifts
Benefits
Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay
Job Description
Pilot Company is a prominent leader in the travel center industry, operating an extensive network of over 750 retail and fueling locations across 44 states in the U.S. and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently guided by CEO Adam Wright, Pilot Company has grown into an enterprise with a workforce exceeding 30,000 team members dedicated to providing superior services in retail, logistics, transportation, energy, and digital innovation. With a strong emphasis on values rooted in a people-first culture and community involvement, Pilot Company continues to prioritize its commitment to fueling people and moving... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or customer service
- Ability to lead and supervise a small team
- Strong communication skills
- Basic math and cash handling skills
- Ability to follow company policies and procedures
- Flexibility with work schedule
- Ability to handle customer complaints professionally
- Capability to maintain a clean and organized workspace
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Leadership or supervisory experience a plus
- Strong communication and interpersonal skills
- Ability to handle multiple tasks in a fast-paced environment
- Basic math skills and cash handling experience
- Commitment to providing excellent customer service
- Ability to work flexible hours including weekends and holidays
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- Complete end-of-shift reports and close out procedures
- Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
- Maintain an organized and clean work area
- Use suggested selling methods to promote and sell products
- Ensure quality service is delivered to every guest
- Handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- and communicate issues to management
- Determine break schedules and team member placement during shift
- Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
- Model behaviors that support the company’s common purpose
- ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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