Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Flexible
Benefits
Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers operating across 44 states in the US and six Canadian provinces. With more than 750 retail and fueling locations and a dedicated team of over 30,000 employees, Pilot Company has established itself as a trusted name in the energy and logistics sectors. Founded in 1958 by Jim A. Haslam II and currently under the leadership of CEO Adam Wright, the company has consistently prioritized a people-first culture and maintained a commitment to community service. The business spans multiple specialized divisions including supply chain and retail operations, logistics and transportation, technology and... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in retail or customer service
- ability to lead a small team
- excellent communication skills
- basic math proficiency for handling transactions
- ability to follow company policies and local regulations
- availability to work flexible hours including nights, weekends, and holidays
- physical ability to perform duties such as cleaning and stocking
Job Qualifications
- High school diploma or equivalent
- prior customer service or retail experience preferred
- leadership or supervisory experience a plus
- strong communication and interpersonal skills
- ability to handle guest complaints professionally
- basic knowledge of cash handling and transaction processes
- ability to work flexible shifts including weekends and holidays
- good organizational and multitasking abilities
- commitment to providing excellent customer service
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- complete end-of-shift reports and close out procedures
- follow company and local guidelines with regards to the sale of any restricted merchandise items
- maintain an organized and clean work area
- use suggested selling methods to promote and sell products
- ensure quality service is delivered to every guest
- handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- communicate issues to management
- determine break schedules and team member placement during shift
- assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee
- model behaviors that support the company’s common purpose
- ensure guests and team members are supported at the highest level
- ensure all activities are in compliance with rules, regulations, policies, and procedures
- complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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