Pilot Flying J logo

Pilot Flying J

Lead Cashier

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.53
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Work Schedule

Flexible
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Benefits

Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay

Job Description

Pilot Company is a leading network of travel centers operating across 44 states in the United States and six Canadian provinces. Established in 1958 by Jim A. Haslam II and led today by CEO Adam Wright, the company prides itself on a people-first culture and a strong commitment to community involvement. With over 750 retail and fueling locations, Pilot Company employs more than 30,000 team members who serve guests through a broad range of services including retail sales, fuel distribution, logistics, and supply chain management. The company supports several business divisions such as energy and logistics, technology, digital innovation, construction,... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in retail or cashier role preferred
  • ability to handle cash, credit, and debit transactions
  • strong communication skills
  • availability to work flexible schedules
  • ability to lead and supervise a small team
  • ability to manage guest complaints and resolve conflicts
  • compliance with company policies and procedures
  • ability to maintain a clean and organized work environment

Job Qualifications

  • High school diploma or equivalent
  • prior experience in retail or cashier role preferred
  • leadership or supervisory experience is a plus
  • excellent customer service and communication skills
  • ability to handle transactions accurately
  • knowledge of cash handling procedures
  • ability to resolve conflicts effectively
  • basic computer skills
  • ability to work well in a team environment
  • strong organizational skills

Job Duties

  • Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
  • complete end-of-shift reports and close out procedures
  • follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
  • maintain an organized and clean work area
  • use suggested selling methods to promote and sell products
  • ensure quality service is delivered to every guest
  • handle guest complaints and issues by following company processes and guidelines
  • resolve team member conflict
  • and communicate issues to management
  • determine break schedules and team member placement during shift
  • assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee
  • model behaviors that support the company’s common purpose
  • ensure guests and team members are supported at the highest level
  • ensure all activities are in compliance with rules, regulations, policies, and procedures
  • complete other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.