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Lead Beer and Wine Server

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

401(k) with Company Match
Employee stock ownership plan
Weekly Pay Checks with Direct Deposit
Company paid Life and Disability Insurance
Medical Plan with wellness benefits
dental plan
Paid holidays
Paid Vacations
Associate Offers

Job Description

Food City is a privately held, family-owned grocery store company with a dedicated mission to "Run the Best Store in Town." Founded by Mr. Jack C. Smith, K-VA-T Food Stores, Inc. focuses on delivering exceptional customer service while supporting the communities it serves. The company prides itself on its associates, who are considered the greatest asset, with over 13% ownership through an employee stock ownership plan. This structure fosters pride and dedication among employees, cultivating a culture centered on quality service and community involvement. Food City offers a diverse range of career opportunities across different areas including baking, accounting, trucking,... Show More

Job Requirements

  • Must be at least 18 years of age
  • 1-2 years experience in retail operations and/or food service operations
  • previous experience serving beer, wine, and/or spirits
  • must be able to attain or have proper individual certification for serving adult beverages, per state regulations and where legally required
  • must be able to resolve differences and diffuse difficult situations for both customers and associates through diplomatic means
  • ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals daily
  • flexibility in work hours including nights, weekends, and holidays
  • ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Qualifications

  • Must be at least 18 years of age
  • 1-2 years experience in retail operations and/or food service operations
  • previous experience serving beer, wine, and/or spirits
  • must be able to attain or have proper individual certification for serving adult beverages, per state regulations and where legally required
  • must be able to resolve differences and diffuse difficult situations for both customers and associates through diplomatic means
  • ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals daily
  • flexibility in work hours including nights, weekends, and holidays
  • ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Duties

  • Generate and maintain a positive, welcoming, and enjoyable working environment with a customer-first initiative by encouraging associates to greet and speak to customers, as well as provide prompt, courteous, and efficient customer service
  • interact professionally with management team, associates, supervision, and customers
  • provide training and development in required skills and areas of job responsibilities to other Beer and Wine Associates
  • order beer, wine, and departmental supplies to achieve a minimum inventory consistent with good operations, while avoiding out-of-stock conditions
  • develop and rotate out menu offerings to maintain profitability, drive sales, and bring in new customers with innovation
  • complete all department paperwork adhering to Model Store standards including department inventory
  • inspect and rotate product on a regular basis
  • maintain a clean and safe department according to company standards utilizing sanitation schedules and daily to-do lists
  • follow and implement all policies and procedures including all local, state, and federal regulations as it pertains to the beer and wine tasting station
  • ensure efficient and courteous customer service at all times in support of the companys mission to Run the Best Store in Town
  • responsible for attending on-site work during scheduled shifts to adhere to company time and attendance policies

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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