Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
Job Description
Barnes & Noble is a leading bookstore chain widely recognized not only for its extensive selection of books but also for its inviting cafes that serve as community gathering spots. Each Barnes & Noble store aims to create an enriching experience for readers, book lovers, and cafe-goers alike, blending the joy of reading with quality food and beverage service. The cafes within Barnes & Noble bookstores offer great coffee, baked goods, and light fare, cultivating a warm and welcoming environment. The company prides itself on fostering a supportive atmosphere where employees collaborate to provide excellent customer service and maintain attractive... Show More
Job Requirements
- High school diploma or equivalent
- Previous barista or relevant customer service experience
- Availability for flexible scheduling including weekends and holidays
- Ability to stand for prolonged periods and perform physical tasks
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Willingness to support multiple store locations if needed
Job Qualifications
- High school diploma or equivalent
- Experience as a barista or in a customer service role
- Demonstrated leadership or supervisory experience
- Strong communication skills
- Ability to train and coach team members
- Knowledge of food safety and sanitation guidelines
- Ability to handle multiple tasks efficiently
- Positive and proactive attitude
- Customer-focused mindset
- Ability to maintain high standards of cleanliness and presentation
Job Duties
- Maintain reliable and punctual attendance for scheduled shifts
- Fill scheduling gaps when able
- Lead by example with purpose and energy while inspiring others
- Support and consider colleagues consistently
- Provide cheerful and helpful customer service
- Learn new skills and apply knowledge appropriately
- Address and resolve team concerns promptly
- Use mastered skills in drink making and food preparation to coach team
- Maintain vibrant bake case and adjust displays while ensuring cleanliness
- Guide baristas in effective visual merchandising and store presentation
- Improve register speed and accuracy by coaching baristas
- Support baristas in receiving and stocking deliveries with FIFO practices
- Maintain cleanliness and hygiene through regular cleaning tasks
- Assist bookfloor team with presentation standards
- Follow loss prevention procedures and de-escalate challenging situations
- Place accurate food and beverage orders timely
- Submit accurate monthly inventory and waste logs
- Coach team in delivering effective food and beverage recommendations
- Lead focus on key sales objectives and promotions
- Use cafe training tools to broaden team experience
- Maintain cafe safety, hygiene, and sanitation standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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