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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $19.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
Tips
Training opportunities
flexible schedule
Employee Discounts
supportive work environment
Career advancement potential
Job Description
Element Eatery is a vibrant and community-focused coffee shop known for its commitment to quality and exceptional customer experience. Nestled within a welcoming environment, Element Eatery prides itself on serving premium coffee blends and fresh food offerings to a diverse clientele. As an establishment deeply rooted in the local culture, it offers a space where customers can enjoy not only delightful beverages but also a comfortable and friendly atmosphere conducive to socializing or working remotely. Element Eatery operates with a strong emphasis on team collaboration and continuous improvement, aiming to set high standards in the coffee shop industry through excellent... Show More
Job Requirements
- High school diploma or equivalent
- flexible and long hours sometimes required
- ability to stand during entire shift
- medium work ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently
- effective communication and listening skills
- multitasking and prioritizing departmental functions to meet deadlines
- maintaining regular attendance
- personal appearance and grooming standards adherence
- compliance with safety standards and regulations
- problem handling and solution implementation
- ability to understand and apply complex information
- confidentiality maintenance
- willingness to assist in related areas
- friendly and warm demeanor at all times
Job Qualifications
- High school diploma or equivalent and/or experience in a related field preferred
- coffee shop experience preferred but not required
- prior supervisory experience preferred
- effective communication skills both verbal and written
- ability to multitask and prioritize
- attentive, friendly, courteous, and service-oriented manner
- willingness to assist in other related areas
- ability to maintain confidentiality
- demonstrated initiative
- problem-solving skills
Job Duties
- Supervising a team to ensure excellent customer service
- handling daily operations such as inventory management, opening and closing duties, and staff training
- being familiar with the organization of the department
- having a thorough knowledge of the menu and any current specials in the outlet
- servicing guests with all food and beverage requirements in an attentive, courteous, and efficient manner
- being familiar with the operation of the P.O.S system
- performing cashiering functions by closing checks and preparing end of shift paperwork
- performing opening and closing procedures and side-work duties according to assignment and established checklist
- ensuring that the outlet is kept stocked, tidy, and clean
- breaking down trays of soiled dishes and linen in the dish-room according to established standards
- answering the telephone according to standards
- consistently upselling food, beverage, and promotional items to guests
- being familiar with fire extinguishers, locations, and knowing how to use them
- receiving and delivering food and beverage orders and collecting payment
- ensuring overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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