Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $32.56
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
inclusive workplace
Job Description
Encore Boston Harbor is a premier luxury global destination gaming resort located in the scenic waterfront area along the Mystic River, connected to the Boston Harbor. This lavish resort features 671 exquisitely designed hotel rooms offering sweeping views of the iconic Boston skyline and harbor. It includes an ultra-premium spa, luxury retail outlets, high-end dining options, and state-of-the-art ballroom and meeting spaces. Encore Boston Harbor stands as the largest private single-phase development in the history of the Commonwealth, underscoring its prominence and scale.
The resort is thoughtfully designed to incorporate expansive outdoor spaces, including a six-acre park along th... Show More
The resort is thoughtfully designed to incorporate expansive outdoor spaces, including a six-acre park along th... Show More
Job Requirements
- 21 years of age or above
- Ability to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission
- High school diploma or equivalent preferred
- Conversational English skills
- Ability to perform physically demanding tasks including lifting at least 50 pounds
- Ability to stand and walk for long periods of time
- Ability to work in noisy environments
- Willingness to work varying schedules as required
- Ability to work in outdoor conditions including variable weather
- Commitment to follow safety regulations and use personal protection equipment (PPE)
Job Qualifications
- High school or equivalent degree preferred
- Ability to respond to common inquiries from other employees or guests in conversational English
- Ability to compute basic addition and subtraction
- Ability to communicate politely and courteously with internal customers and supervisors
- Ability to manage multiple tasks and meet deadlines
- Physical ability to lift or maneuver at least 50 pounds
- Knowledge of safety standards and procedures
- Willingness to engage in continuing education and training
Job Duties
- Adheres to all Encore Boston Harbor core values and property and department standards
- Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures
- Follows all applicable internal policies, federal and state laws, rules, regulations and controls property wide
- Delivers and maintains a maximum level of property-wide service and satisfaction
- Contributes to company-wide communication and best practices
- Keeps informed of all new developments within the department
- Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations
- Cleans and maintains public area equipment and the assigned premises
- Removes and compacts trash from floors
- Keeps the department supply areas organized and clean
- Performs inventories and deliver/stock supplies as required
- Communicates politely and display courtesy to internal customers
- Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
- Communicates with co-workers and supervisor to ensure quality service
- Routinely performs deep cleaning processes to ensure overall cleanliness of the property
- Works with safety as a priority, and follows department and company safety standards
- Maintains relevant knowledge of industry through continuing education and training
- Performs any other job-related duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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