Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $31,199.44 - $36,310.33
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn are prominent entities within Caesars Entertainment's extensive portfolio, delivering a comprehensive range of services to the Council Bluffs metro area. These distinguished properties collectively offer an exceptional gaming experience through two casino venues, alongside two hotels that provide a variety of amenities designed to accommodate guests of all kinds. Furthermore, the Mid-America Center is a versatile location perfect for conventions, meetings, and entertainment events both large and small. Together, these establishments are committed to serving the needs of the community with excellence, driven by Caesars Entertainment's... Show More
Job Requirements
- high school diploma or equivalent
- 6 months of experience in food or customer service with cash handling preferred
- ability to stand for entire shift
- ability to lift up to 50 lbs
- ability to tolerate high temperature environments
- ability to listen and respond to visual and aural cues
- tolerance for second-hand smoke, loud noises, and bright lighting conditions
- ability to perform physical tasks including pushing, pulling, bending, stooping, crouching, kneeling, and balancing
- compliance with background check and drug testing as required
Job Qualifications
- 6 months experience in food or customer service field with cash handling preferred
- excellent interpersonal skills
- good oral and written communication skills
- fluent and literate in English
- able to be on feet for entire shift
- physically mobile with ability to lift up to 50 lbs and tolerate high temperature areas
- able to listen and respond to visual and aural cues
- able to tolerate areas containing second-hand smoke, high noise levels, and bright lights
Job Duties
- Interact with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food and beverage orders
- accept payment through cash, credit, check, and comps
- deliver orders to guests
- bus and clean dining area
- monitor and replenish all food products in work area by stocking counters and displays neatly, accurately, and timely
- ensure work area is neat, clean, and sanitized throughout shift by wiping counters, beverage stations, sinks, and floors
- monitor rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods using proper product, date, and storage containers
- partner with culinary team to ensure coordinated workflow during shift to meet business demands and customer satisfaction
- maintain all equipment including cappuccino machine and micros station
- comply with State of Iowa and Harrah's sanitation requirements (ServSafe)
- adhere to regulatory, safety, departmental, and company policies
- support safety and accident prevention programs including use of non-slip footwear and proper lifting
- present oneself as a credit to the company and encourage others to do the same
- perform all other related and compatible duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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