Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.30 - $24.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Mental health benefit
Life insurance
Disability insurance
Tuition Reimbursement
401(k) match
paid Volunteer Time Off
Parental leave
Job Description
We are a dedicated healthcare facility committed to providing exceptional patient care through a supportive and efficient environment. Our team is devoted to ensuring every patient feels welcomed, valued, and served with professionalism and compassion. As a leading healthcare provider, we understand the critical role that administrative staff play in the seamless operation of our daily activities, particularly in facilitating patient check-ins, scheduling, and communication between healthcare professionals and patients. Our facility is equipped with advanced electronic health record systems such as EPIC to maintain accuracy and privacy in managing patient information.
The Lead Ancillary Receptionist position is a full-tim... Show More
The Lead Ancillary Receptionist position is a full-tim... Show More
Job Requirements
- High school diploma or GED
- four years of patient/client-facing experience
Job Qualifications
- High school diploma or GED
- four years of patient/client-facing experience
Job Duties
- Acknowledges and welcomes patients and visitors
- check in and schedules appointments following standard specialty protocol
- answers multiple lines to fulfill patient needs over the phone
- verifies patient information while documenting in their Electronic Health Record (EPIC)
- fully-trained in more than one specialty and helps as needed in other departments
- verifies new process with reception ensuring understanding
- services as liaison between leadership and reception staff, communicates policies and procedures, assists in workload distribution
- performs all other duties/responsibilities as assigned
- pre-screen appropriate specialty patients based on departmental protocol
- monitor schedules daily ensuring that all open slots are filled same day and working schedule to remove road blocks
- daily monitoring of patient scheduling reports
- review the Daily Appointment Report three to five days in advance for appointment and referral accuracy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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