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Job Overview
Employment Type
Hourly
Full-time
Compensation
Hourly
Exact $18.50
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Employee flight privileges
Training and development programs
Comprehensive health benefits
Life benefits
competitive pay
inclusive workplace
Equal opportunity employer
Job Description
Envoy Air is a prominent regional airline operating as a wholly owned subsidiary of American Airlines Group. As an essential part of the American Airlines global network, Envoy Air delivers reliable, secure, and efficient air travel services, connecting numerous destinations and providing a vital link in regional transportation. The company prides itself on fostering a stable and supportive work environment where employees can thrive both personally and professionally. With a focus on operational excellence and outstanding customer service, Envoy Air is dedicated to maintaining its status as a leader in the airline industry through continuous growth and innovation.
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Job Requirements
- Minimum age 18
- High school diploma, GED, or international equivalent
- Possess a valid, unexpired and unsuspended state driver’s license
- Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
- Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
- Must be able to perform all duties in various weather conditions and time constraints
- Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs
- Demonstrated ability to communicate verbally and in writing
- Ability to read, write, fluently speak and understand the English language
- Possess the legal right to work in the United States
Job Qualifications
- High school diploma, GED, or international equivalent
- Possess a valid, unexpired and unsuspended state driver’s license
- Ability to work rotating shifts including nights, holidays, weekends, days off
- Demonstrated ability to communicate verbally and in writing
- Ability to read, write, fluently speak and understand the English language
- Possess the legal right to work in the United States
- Minimum of one year of customer service experience preferred
- Previous experience in a team-lead capacity preferred
- Organization and interpersonal skills
- Above-average qualities of leadership, initiative, and judgment
- Administrative background preferred
- Above average attendance preferred
- Some locations may desire previous airline experience including working knowledge of an airline’s ticketing system and/or ramp operations
Job Duties
- Responsible to management for the coordination of the overall operation within an assigned functional area
- Ensure adequate operational coverage
- responsible for scheduling and manpower utilization
- Maintain a safe, dependable and consistent operation
- Conduct agent observations
- Schedule and administer local training including new hire training
- Maintain supplies and inventory control logs
- Prepare customer correspondence, investigate discrepancies and compile statistical data for reports
- Complete administrative duties
- Perform station agent work within the ramp service operation, as required
- Load and unload baggage and cargo on and off aircraft
- Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other equipment
- Marshal aircraft which requires working closely with teammates to ensure a safe path
- Clean and service cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory
- De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable
- Organize work groups and handle multiple priorities in a fast-paced environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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