Company Logo or Photo

Lead Airport Agent - Baggage Service Office

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Rotating Shifts
Weekend Shifts
diamond

Benefits

Amazing employee flight privileges
Training and development programs
Comprehensive health benefits
Life insurance

Job Description

Envoy Air, a prominent and fast-growing regional airline, is known for its commitment to excellence and outstanding service within the aviation industry. As a wholly owned subsidiary of American Airlines Group, Envoy Air operates numerous flights daily, connecting passengers seamlessly to the extensive American Airlines global network. The company prides itself on fostering a stable and secure work environment where employees are stimulated, challenged, and provided with ample opportunities to develop their careers. Envoy Air’s dedication to employee growth is reflected in its comprehensive training programs, competitive benefits, and inclusive work culture, ensuring that team members are well-supported in their... Show More

Job Requirements

  • minimum age 18
  • high school diploma, GED, or international equivalent
  • ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • flexible to work additional hours with short notice when operationally necessary
  • must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs
  • must be willing and able to work outside in variable weather conditions
  • must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
  • must be able to read, write, fluently speak, and understand the English language
  • authorized to work in the United States without sponsorship

Job Qualifications

  • high school diploma or GED or international equivalent
  • ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • flexible to work additional hours with short notice when operationally necessary
  • must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs
  • must be willing and able to work outside in variable weather conditions
  • must enjoy working under deadlines and have an interest in the airline industry
  • must be able to read, write, fluently speak, and understand the English language
  • authorized to work in the United States without sponsorship

Job Duties

  • Assist passengers with claims for lost or damaged luggage
  • provide announcements to passengers explaining baggage procedures and offer assistance to disabled passengers at the baggage claim area
  • remove unclaimed bags from carousel
  • stack unclaimed items onto baggage carts and into storage racks or shelves in secured areas
  • track and reconcile all claims filed by customers
  • push or pull baggage cart using two hands with forces between 51.4 lbs and 75 lbs
  • occasionally twist and turn upper and lower back when retrieving or placing luggage from carousel or storage areas

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.