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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $20.25 - $27.50
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Paid Time Off
Profit sharing
Bonus Pay
Retirement funding
Education Reimbursement
Health Club Reimbursement
Career advancement opportunities
Job Description
Do it Best Group, headquartered in Fort Wayne, Indiana, stands as the world’s largest hardware, lumber, and building materials buying cooperative within the home improvement industry. With nearly $6 billion in annual sales, the company supports thousands of independently-owned locations across the United States and in more than 60 countries worldwide. This extensive network allows Do it Best Group to offer a diverse range of branding options, including operating under the Do it Best, True Value, or their own local store identities, enabling the company to best serve their unique communities. The firm prides itself on fostering a collaborative and... Show More
Job Requirements
- High school diploma
- associates degree preferred
- customer service experience is a plus
- excellent communication skills
- attention to detail
- self-starter
- eagerness to learn
- problem-solving abilities
- ability to meet deadlines
- organizational abilities
- customer service orientation
- positive attitude
- data entry skills
- familiarity with Google Workspace
- understanding of basic accounting
- ability to manage multiple billing cycles
Job Qualifications
- High school diploma
- associates degree preferred
- customer service experience is a plus
- excellent oral and written communication skills
- high-level of attention to detail to ensure accuracy
- self-starter and eagerness to learn product knowledge and processes
- problem solving skills and ability to meet deadlines
- organizational skills and customer service oriented
- positive attitude and personality
- data entry and technology skills including Google Workspace
- understanding of basic accounting and invoicing procedures
- ability to manage multiple billing cycles and follow through on outstanding invoices
Job Duties
- Work in a diverse and collaborative team environment utilizing clear communication to deliver high productivity and contribute to the success of the team and goals
- support Lumber and Building Materials managers and supervisors to gather information, expedite, and complete projects
- enter and maintain sales orders, purchase orders and contracts
- generate, review, and process customer invoices in a timely and accurate manner
- work closely with accounting and trading teams to reconcile billing discrepancies and resolve invoicing issues
- audit orders for accuracy
- provide traders and specialists with order tracking support
- prepare documents, materials, presentations and other projects as needed
- update and maintain member information as needed
- answer calls and assist with any questions or transfer to corresponding department
- assist in inventory management
- gather freight rates
- update reports, documentation, and price lists as needed
- coordinate meetings with the department and the entire trading floor
- assist in any other task that traders may need done
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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