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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $27.60 - $30.20
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Employee Discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is one of the leading hotel companies in the United States, ranked as the 8th largest and continuing its rapid expansion. With a unique blend of full-service and focused hotels located in major cities, Sonesta operates a diverse portfolio consisting of owned, managed, and franchised properties. This extensive and varied portfolio allows Sonesta to be present in destinations where travelers want to stay, ensuring a broad reach across the hospitality industry.\n\nSonesta prides itself on being driven by the human side of hospitality, focusing on delivering service with passion, loyalty with purpose, and crafting experiences that foster genuine... Show More
Job Requirements
- High school diploma or GED required
- previous laundry or housekeeping experience preferred
- ability to work in a fast-paced environment
- ability to reach overhead and below knees including bending, twisting, stooping, pushing, pulling, lifting up to 50 pounds
- ability to stand during entire shift
- flexibility to work various days and shifts including weekends, holidays, nights, and overnight
- regular attendance in conformance with hotel standards
- understanding of and compliance with company safety policies and OSHA
- no travel required
Job Qualifications
- High school diploma or GED
- previous laundry or housekeeping experience preferred
- valid driver’s license preferred
- professional verbal communication skills
- reading and writing abilities to understand departmental correspondences and complete required documents
- excellent interpersonal and customer service skills including dealing with difficult guests
- excellent organizational skills and attention to detail
- ability to ensure overall guest satisfaction
Job Duties
- Wash, dry, and fold linen and towels
- operate laundry machinery such as washers, driers, and ironers
- sort, rotate, and store dried articles according to type
- sort and remove torn and stained articles
- sort and count articles to verify quantities on laundry requisitions
- maintain the cleanliness, organization, and maintenance of the laundry room, machinery, housekeeping office and storage areas
- protect company assets and make sure equipment is working correctly
- notify manager of any damages, defects, needed maintenance repairs and disturbances
- adhere to all laundry procedures and company policies
- perform work without direct supervision and handle multiple projects simultaneously
- deliver high quality customer service and respond to customer needs
- ensure uniform and personal appearance are clean and professional
- maintain confidentiality of proprietary information
- display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers
- work cohesively with co-workers as part of a team
- perform other job duties as requested by supervisors or managers
- understand and comply with Sonesta’s company and safety policies including OSHA and health department requirements
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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