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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health savings account
Dental Insurance
Health Insurance
Paid parental leave
Disability insurance
401(k) matching
Tuition Reimbursement
Vision Insurance
Parental leave
Life insurance
Job Description
Sonesta International Hotels stands as the 8th largest hotel company in the United States and continues its rapid expansion with a strong presence in major cities across the country and internationally. The company operates a unique and diverse portfolio, encompassing full-service and focused hotels, through owned, managed, and franchised properties. This extensive network of more than 1000 properties across eight countries underlines Sonesta's significant reach and influence in the hospitality industry. Known for its dedication to the human side of hospitality, Sonesta delivers service with passion and loyalty, aimed at creating meaningful and memorable guest experiences. Sonesta embraces the motto... Show More
Job Requirements
- high school diploma or equivalent preferred
- some previous commercial laundry experience preferred
- ability to stand for extended periods
- ability to lift or move items up to 75 pounds
- ability to work mornings, evenings, weekends and holidays
- ability to use commercial cleaning chemicals safely
- basic reading, writing and math skills
- good communication skills
- physical stamina for bending, kneeling, climbing and moving throughout the facility
Job Qualifications
- some previous commercial laundry experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English is preferred
- other languages beneficial
- basic reading, writing and mathematical abilities are preferred
Job Duties
- deliver on the promise of sonesta service in all interactions with guests and clients according to the sonesta g.u.e.s.t. standards
- receive soiled and sort all articles by kind, color and degree of soil
- inspect all laundry and linens and record all damaged or stained items
- operate washers and dryers according to hotel standards and manufacturers' guidelines
- monitor laundry supplies and equipment to ensure they are sufficient and in working order
- fold and store clean linens, report damages to supervisor
- clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash
- notify supervisor when service is completed so rooms may be sold or occupied
- report any room unable to be serviced to supervisor according to established procedures
- report needed repairs or unsafe conditions to supervisor
- respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- minimize waste of supplies and amenities within all areas of the laundry and housekeeping
- handle all lost and found items according to established procedures
- may regularly assist with deep cleaning projects
- promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- ensure compliance with federal, state and local laws regarding health and safety services
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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