You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.00 - $13.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Hampton Inn Dunn, located in North Carolina, is part of the extensive portfolio managed by MCR, the third-largest hotel owner-operator in the United States. Since its founding in 2006, MCR has established itself as a leading hospitality company with offices in New York City, Dallas, Chicago, and Richmond, Virginia. Its impressive portfolio includes 148 premium-branded hotels featuring more than 22,000 guestrooms across 37 states and 106 cities. These hotels operate under 9 Marriott brands, 8 Hilton brands, and several unflagged independent hotels. Hampton Inn Dunn exemplifies MCR's commitment to delivering quality hospitality and exceptional guest experiences through meticulous standards in... Show More
Job Requirements
- Must be 18 years of age or older
- Ability to stand for extended periods
- Ability to walk long distances and move between work sites
- Ability to perform repetitive motions with wrists, hands, and fingers
- Capacity to lift laundry supplies and linens
- Willingness to work varied schedules including evenings, nights, weekends, and holidays
- Ability to follow guidelines and procedures
- Effective communication and conflict resolution skills
- Positive attitude and eagerness to learn
- Punctuality in clocking in/out and taking scheduled breaks
- Provide sufficient notice when calling out for scheduled shifts
Job Qualifications
- Experience in hospitality, service, consumer-facing franchise or related field preferred
- Positive attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Effective listening and conflict resolution skills
- Strong communication skills
- Desire to serve all guests
- Must be 18 years of age or older
- Ability to work varied schedules including evenings, nights, weekends, and holidays
- Punctuality and adherence to clock-in/out policies
- Ability to work well under pressure in a fast-paced environment
- Professionalism and teamwork skills
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names whenever possible to ensure they feel welcome
- Work collaboratively to contribute to high guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel features and amenities
- Support all groups and events at the hotel
- Use relevant technology and answer phone calls with friendly service using approved greetings
- Perform all stages of linen processing including collecting, transporting, sorting, weighing, loading, unloading, folding, storing, and delivering linens
- Wash and dry all dirty linens, towels, and rags as directed
- Operate washing machines and dryers and maintain equipment cleanliness
- Keep laundry facility clean, well-organized, and safe
- Replace and replenish cleaning chemicals as needed
- Complete operational checklists accurately and promptly
- Submit accurate shift handover reports
- Maintain a clean, approved uniform and professional appearance
- Communicate clearly and professionally with all team members
- Demonstrate a willing and positive attitude to support diverse team needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All