Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.63 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) Plan
Job Description
The hiring establishment is a prestigious hotel that prioritizes impeccable cleanliness and guest satisfaction through its dedicated laundry department. This hotel, known for excellence in service and comfort, operates a comprehensive laundry service responsible for processing all soiled linens including hotel bed linens, terry cloths, and food and beverage linens. Maintaining the highest standards of cleanliness and adhering to safety and health regulations, the hotel ensures every fabric used in guest services is treated with care and professionalism.
This position within the hotel laundry department involves operating all laundry and dry cleaning machinery according to the hotel's strict standa... Show More
This position within the hotel laundry department involves operating all laundry and dry cleaning machinery according to the hotel's strict standa... Show More
Job Requirements
- High school diploma or equivalent
- 1 year of experience
Job Qualifications
- Fluency in English both verbal and non-verbal
- Ability to count
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize and organize
- Ability to be a clear thinker, remaining calm and resolving problems using good judgement
- Follows directions thoroughly
- Understands guests service needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Maintain confidentiality of guest information and pertinent hotel data
Job Duties
- Maintain complete knowledge of and comply with all departmental policies / service procedures / standards
- Respond promptly and acknowledge all guests, however busy and whatever time of day
- Maintain complete knowledge of correct maintenance and use of equipment
- Use equipment only as intended
- Anticipate guest's needs
- Maintain positive guest relations at all times
- Be familiar with all hotel services / features and local attractions / activities to respond to guest inquiries accurately
- Resolve guest complaints, ensuring guest satisfaction
- Monitor and maintain cleanliness, satisfaction and organization of assigned work areas
- Use cleaning chemicals according to OSHA regulations and hotel requirements
- Adhere to all Health department, sanitation and safety regulations
- Set up and organize work station with designated supplies and equipment
- replenish as needed throughout the shift
- Monitor usage of chemical and water to maximize consumption
- Separate soiled bed linen/terry/food and beverage table line
- bundle and document amounts of each bundle
- Sort all stained / damaged items and determine status for rewash and discards
- maintain continuous inventory of discards items
- Remove all debris on floors after each sorting
- Weight each bundle of soiled linen
- place designated weights in the laundry machines
- Operate all laundry machines and add designated chemicals in accordance with specified amounts, times and temperatures
- Removed washed articles from the washing machine when the cycle is complete
- Inspect cleanliness and place in clean carts
- Transport cart of washed linen to dryers and place in dryer’s accordance to load size
- Set dryers to designated times and temperatures
- Remove articles from dryer when cycle is complete and place in clean linen carts
- Transport cart to proper work area for finishing
- Operate the folder and ironing machine
- Check cleanliness and condition of articles while processing through machines
- separate damaged/stain articles
- Fold clean articles and stack into designated amounts by type and size
- Place stack in specified areas for distribution
- Issue clean table linens and service towels / rags to Food and Beverage personnel
- Document and process guests request for laundry, dry clean and pressing of garments, hotel uniforms and designated management garments
- Operate dry cleaning equipment and use specified chemicals
- Process and finish garments according to garment labels
- Separate stained/damaged hotel uniforms and determine status of repair, re-cleaning or discard
- maintain continuous inventory of discarded uniforms
- Maintain accurate poundage records of dry cleaning and laundry
- Report faulty equipment, damaged garments/linen, shortages, maintenance needs, safety hazards and problems to supervisor
- Remove lint and debris from dryer filters and change filters
- Transport trash containers to dumpster
- empty and clean accordingly
- adhere to recycling procedures
- Breakdown and clean work areas/equipment
- Use designated chemicals, supplies and equipment to clean laundry room floor
- Restock chemicals for next shift as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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