Laundry Attendant

Carmel, IN, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $16.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

hotel discounts

weekly pay

Paid Time Off

Retirement Options

Referral bonuses

career advancement

Health Insurance

Dental Insurance

Vision Insurance

Job Description

MCR is a leading hospitality company recognized as the third-largest hotel owner and operator in the United States. Founded in 2006, the company has established a strong presence with offices located in New York City, Dallas, Chicago, and Richmond, Virginia. MCR boasts an impressive portfolio valued at $5.0 billion, consisting of 148 premium-branded hotels featuring more than 22,000 guestrooms across 37 states and 106 cities. The company's expansive portfolio includes hotels operating under nine Marriott brands, eight Hilton brands, along with several independent hotels. With a workforce exceeding 7,000 team members nationwide, MCR has earned a distinguished reputation for its... Show More

Job Requirements

Must be 18 years of age or older
Experience in hospitality or related field preferred
Positive can-do attitude and willingness to learn
Ability to follow established guidelines and procedures
Ability to work well under stressful and high-pressure situations
Effective listening, conflict resolution, and communication skills
Desire to provide excellent hospitality and guest service
Willingness to work varied schedules including evenings, nights, weekends, and holidays
Arrive and clock in on time for every shift worked
Clock in and out for breaks at designated times
Provide sufficient notice when calling out
Ability to stand for sustained periods
Ability to walk long distances as needed
Ability to perform repetitive motions with wrists, hands, and fingers
Ability to lift and carry laundry supplies and linens

Job Qualifications

Experience in a hospitality, service, consumer-facing franchise or related field preferred
Positive attitude and willingness to learn
Ability to understand and follow established guidelines and procedures
Effective listening and conflict resolution skills
Clear communication skills
Desire to serve guests with genuine hospitality
Must be 18 years of age or older
Willingness to work varied schedules including evenings, nights, weekends, and holidays
Ability to operate laundry equipment and maintain cleanliness standards

Job Duties

Greet guests happily upon arrival and throughout their stay with a smile
Use guests' names whenever possible to personalize their experience
Work as a team to contribute to high guest satisfaction scores
Handle challenging guest situations with hospitality and urgency
Maintain strong knowledge of hotel features and amenities
Support all hotel groups and events
Operate relevant technology and answer phone calls with approved greetings
Keep all workspaces clean and well-organized
Participate in cleaning guest rooms and public spaces as needed
Greet guests warmly while performing cleaning tasks
Complete all operational checklists accurately and on time each shift
Prepare and handover accurate shift reports
Maintain a clean and approved uniform and wear a nametag
Communicate clearly and professionally with team members
Demonstrate a can-do attitude by going beyond traditional roles
Collaborate and foster a positive work environment
Process linens through collecting, transporting, sorting, weighing, loading, and unloading washers and dryers
Wash, dry, fold, and stock linens and towels as directed
Understand and operate laundry equipment and maintain it as trained
Clean laundry area floors and keep linen carts free of debris
Manage cleaning chemicals by replacing and replenishing as needed
Stock linen closets throughout the hotel

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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