Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development programs
team member recognition
Job Description
Hyatt Place Fort Worth is a part of the renowned Hyatt Hotels Corporation, a global leader in hospitality known for its commitment to quality, exceptional guest experiences, and outstanding customer service. Hyatt Place properties are designed to cater to both business and leisure travelers, offering a blend of modern amenities, comfortable accommodations, and a welcoming environment. Located in Fort Worth, Texas, Hyatt Place Fort Worth aims to create meaningful experiences for guests through a dedicated and caring team focused on service excellence. The hotel operates around the clock, seven days a week, to accommodate the diverse needs of travelers in... Show More
Job Requirements
- No formal education required
- Ability to work full time
- Ability to stand, walk, reach, handle, stoop, kneel, crouch, talk, and hear for extended periods
- Ability to lift, carry or move up to 25 lbs regularly
- Ability to lift up to 50 lbs occasionally with assistance
- Willingness to adhere to attendance policies
- Must have identification establishing identity and right to work in the United States
- Must complete required chemical and blood borne pathogen training
- Ability to follow safety and emergency procedures
- Able to work flexible shifts including weekends
- Must wear uniform and name tag at all times
- Ability to communicate effectively with guests and team members
Job Qualifications
- No formal education required
- Previous experience in hospitality or laundry services preferred but not required
- Ability to follow established procedures and safety guidelines
- Strong attention to detail
- Good communication and teamwork skills
- Physical ability to lift and move heavy items
- Knowledge of proper chemical handling and safety
- Ability to work flexible hours including weekends
- Commitment to providing excellent guest service
- Completion of chemical and blood borne pathogen training
- Understanding of hotel operations and guest service focus
Job Duties
- Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations
- Maintain and operate all laundry equipment in accordance with established procedures
- Separate and wash terry separate from linen using gloves when sorting
- Ensure all linen and terry is free of stains and tears prior to washing
- Pre-spot stained linen and terry before rewashing
- Load and unload washers and dryers without overloading machines
- Fold linen and stack clean towels removing any stained or torn items
- Use folding machine following safety guidelines
- Complete daily production sheets
- Clean dryer lint screens every load
- Adhere to established productivity standards
- Clean exterior of all machines daily
- Check and refill washer chemicals as needed
- Sweep and mop laundry floor daily using wet floor signs as required
- Deep clean laundry area weekly
- Deliver extra terry to Front Desk each evening if needed
- Stock, clean, and maintain laundry carts, storage areas and racks
- Practice safety standards at all times including use of fire extinguishers and wet floor signs
- Follow proper use of approved chemicals and complete chemical and blood borne pathogen training
- Assist with or perform linen inventory as required
- Ensure security and confidentiality of all guest and hotel information
- Practice energy conservation
- Notify manager or maintenance department of maintenance issues and complete work orders
- Maintain a clean and orderly work area in accordance with hotel standards
- Attend work on time and adhere to attendance policy
- Report unsafe conditions and suspicious activity to Security or Management
- Lift, carry or move up to 25 lbs regularly and up to 50 lbs occasionally with assistance
- Clean guestrooms during peak periods if necessary
- Wear uniform including name tag at all times
- Communicate properly and effectively with guests, team members, and managers
- Effectively respond to guest complaints
- Promote positive teamwork and morale
- Maintain knowledge of hotel property, staff, services, and surroundings
- Adhere to all work rules, procedures and policies
- Follow emergency procedures
- Be flexible and perform other reasonable duties as assigned
- Treat all equipment and supplies carefully to minimize damage and waste
- Deliver exceptional, friendly, courteous, and professional guest service
- Adhere to hotel rules and regulations especially regarding fire, hygiene, health, and safety
- Comply with local legislation as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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