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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Laundry Capital is a leading laundromat retail operator founded in 1996 and based in New York. The company manages over 70 laundromat locations across eight states and operates under two main brands: Clean Rite Centers and Laundromax. Laundry Capital has pioneered the laundromat "super store" concept, which emphasizes creating a convenient and high-quality laundry experience for customers. Each facility is designed to be large and bright with free-standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, and staffed by knowledgeable and qualified employees. Due to these pioneering efforts and commitment to quality, Laundry Capital is... Show More
Job Requirements
- Must be able to stand for up to 8+ hours at a time for a shift
- Must be able to lift 35 pounds
- Must be able to communicate with all customers and associates in a professional manner
- Must be able to work well with others and remain calm in stressful situations
- Previous experience in customer service or retail is preferred
- Ability to resolve customer issues/complaints in a fashionable and timely manner
- Ability to perform assigned tasks by management
- Ability to work a flexible schedule
Job Qualifications
- Previous experience in customer service or retail is preferred
- Ability to communicate effectively and professionally with customers and associates
- Ability to work well with others and remain calm in stressful situations
- Ability to resolve customer issues and complaints in a timely and professional manner
- Ability to perform assigned tasks by management
- Ability to work a flexible schedule
Job Duties
- Provides assistance to customers with use of laundry cards, machine selection and operation, retail purchases, wash and fold orders and with any other questions or concerns that arise
- Responsible for accurately utilizing the cash register or point of sale computer
- Has a thorough knowledge of the products sold and what they are used for
- encourages customers to purchase additional items
- Ensures retail items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
- Utilizes the log books to report any building or equipment maintenance issues
- immediately informs supervisor of unsafe situations that arise during a shift
- Accurately and always utilizes log books
- knows how to choose the right equipment for the amount of clothing
- addresses customer concerns as best as possible
- informs supervisor of any customer complaints or claims
- Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
- Follows all safe practices to prevent accidents and injuries to customers and employees
- Understands responsibilities for emergency situations such as fires, floods and severe weather
- Maintains a safe environment inside and outside of the store
- Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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