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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Benefits
Benefits for full-time employees
bonus program
Company Uniforms Provided
competitive wage
Employee Discount Program
Flexible schedules for full-time and part-time employment
fun, energetic work environment
Holiday pay
promotions
Referral program
Retention program
Job Description
Laundry Capital is a well-established company founded in 1996 and headquartered in New York. It operates over 70 laundromats across eight states in the U.S., under two major brands: Clean Rite Centers and Laundromax. The company has pioneered the laundromat "super store" concept, which is distinguished by large, bright, free-standing stores equipped with over 120 washers and dryers, ample folding tables, free parking, and knowledgeable, qualified staff. Laundry Capital is widely recognized in the retail sales industry as the "gold standard" for laundromat retail operations in the United States. This recognition stems from their consistent dedication to providing a high-quality... Show More
Job Requirements
- Must be able to stand for up to 8+ hours at a time for a shift
- Must be able to lift 35 pounds
- Must be able to communicate with all customers and associates in a professional manner
- Must be able to work well with others and remain calm in stressful situations
- Ability to resolve customer issues/complaints in a fashionable and timely manner
- Ability to perform assigned tasks by management
- Ability to work a flexible schedule
- Previous experience in customer service or retail is preferred
Job Qualifications
- Previous experience in customer service or retail is preferred
- Ability to resolve customer issues/complaints in a fashionable and timely manner
- Ability to perform assigned tasks by management
- Must be able to communicate with all customers and associates in a professional manner
- Must be able to work well with others and remain calm in stressful situations
- Ability to work a flexible schedule
Job Duties
- Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise
- Responsible for accurately utilizing the cash register or point of retail sale computer
- Has a thorough knowledge of the products sold and what they are used for
- encourages customers to purchase additional items
- Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
- Utilizes the log books to report any building or equipment maintenance issues
- immediately informs supervisor of unsafe situations that arise during a shift
- Accurately and always utilizes log books
- knows how to choose the right equipment for the amount of clothing
- addresses customer concerns as best as possible
- informs supervisor of any customer complaints or claims
- Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
- Follows all safe practices to prevent accidents and injuries to customers and employees
- Understands responsibilities for emergency situations such as fires, floods and severe weather
- Maintains a safe environment inside and outside of the store
- Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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