Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Flexible
Benefits
Benefits for full-time employees
bonus program
Company uniforms provide
competitive wage
Employee Discount Program
Flexible schedules for full-time and part-time employment
fun, energetic work environment
Holiday pay
promotions
Referral program
Retention program
Job Description
Laundry Capital is a prominent and well-established operator in the laundromat industry, founded in 1996 in New York. With a strong presence spanning over 70 laundromats across eight states, Laundry Capital stands as a leader by offering two well-known brands: Clean Rite Centers and Laundromax. The company introduced the innovative "super store" laundromat concept, characterized by large, bright, standalone stores equipped with over 120 washers and dryers, ample folding tables, free parking, and staffed by knowledgeable and qualified personnel. This approach has set the gold standard in the United States for laundromat retail, recognized widely by the retail sales industry.... Show More
Job Requirements
- must be able to stand for up to 8+ hours at a time for a shift
- must be able to lift 35 pounds
- must be able to communicate with all customers and associates in a professional manner
- must be able to work well with others and remain calm in stressful situations
- previous experience in customer service or retail is preferred
- ability to resolve customer issues/complaints in a fashionable and timely manner
- ability to perform assigned tasks by management
- ability to work a flexible schedule
Job Qualifications
- previous experience in customer service or retail is preferred
- ability to resolve customer issues/complaints in a fashionable and timely manner
- ability to perform assigned tasks by management
- ability to work well with others and remain calm in stressful situations
- must be able to communicate with all customers and associates in a professional manner
Job Duties
- provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise
- responsible for accurately utilizing the cash register or point of retail sale computer
- has a thorough knowledge of the products sold and what they are used for
- encourages customers to purchase additional items
- ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
- utilizes the log books to report any building or equipment maintenance issues
- immediately informs supervisor of unsafe situations that arise during a shift
- accurately and always utilizes log books
- knows how to choose the right equipment for the amount of clothing
- addresses customer concerns as best as possible
- informs supervisor of any customer complaints or claims
- adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
- follows all safe practices to prevent accidents and injuries to customers and employees
- understands responsibilities for emergency situations such as fires, floods and severe weather
- maintains a safe environment inside and outside of the store
- continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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