Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $34.17 - $46.23
Work Schedule
Night Shifts
Benefits
Medical
Dental
Vision care
Paid vacation
Paid sick leave
Holidays
pension and retirement plans
subsidized parking
Low-cost public transit card
Parental leave
Tuition Reimbursement
Training
Work-life balance
Job Description
The Port of Seattle is a prominent organization known for managing a range of critical infrastructure assets including Seattle Tacoma International Airport, which serves as a major gateway for passengers and commercial activities in the region. As a key player in the transportation and logistics industry, the Port commits to promoting economic development, enhancing travel and trade, and ensuring environmental sustainability. It provides diverse opportunities for employment with a strong emphasis on equity, inclusion, and community engagement. The organization supports a mission-driven work culture where employees are valued for their contributions towards advancing commerce and quality of life in the... Show More
Job Requirements
- Education relevant to transportation or customer service
- two years of customer service experience in airport operations or transportation environment
- availability for evening and overnight shifts including weekends
- ability to pass TSA and FBI background checks
- residency in Washington state within 30 days of employment
- proficiency in access control and tracking systems
- valid Traffic Control Flagger Certification is desired but not required
Job Qualifications
- Two years of customer service experience in airport operations or transportation environment
- proficiency in Microsoft Office applications including Word, Excel, Outlook, OneDrive, SharePoint, and Veoci
- excellent verbal communication and active listening skills
- ability to multitask in a fast-paced, dynamic environment
- strong judgment and ability to apply rules fairly
- tactful conflict resolution skills
- understanding of equity principles
Job Duties
- Impose transportation-related rules and regulations by issuing citations and warnings to non-compliant operators
- maintain contact with regulatory agencies to ensure compliance with government regulations
- educate operators and drivers on Port policies and procedures
- monitor transportation network company activities and traffic flow via onsite inspections and CCTV
- conduct quarterly inspections and audits for on-demand taxis to maintain contract and regulatory compliance
- assist with permit sales and maintain digital filing systems
- design and evaluate process improvement initiatives for permit sales and operator check-ins
- provide wayfinding assistance and information to passengers and operators
- collaborate with teams to disseminate information and assist with incident and emergency response
- train new hires and oversee parking area compliance for contractors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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