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Philz Coffee

Lakeshore Oakland - General Manager

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $32.00 - $36.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
401(k) with Company Match
flexible spending accounts
Paid Time Off

Job Description

Philz Coffee is a pioneering specialty coffee company that goes beyond simply serving quality coffee. At Philz, the primary focus is on building culture and community. The company passionately believes in the power of warmth, authenticity, kindness, positivity, and passion to Better People's Days—one cup and one customer at a time. Founded with the mission of delivering an exceptional coffee experience, Philz has grown into a vibrant community-centered brand. Emphasizing genuine human connections, Philz Coffee offers an inclusive, fun, creative, and vibrant workplace where team members can be themselves and thrive both personally and professionally.

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Job Requirements

  • Food Manager certification from prior work experience or completion of Philz Coffee Food Manager certification within 30 days of employment
  • ability to operate various machines, tools, and equipment
  • visual acuity to ensure safety and accuracy
  • ability to remain stationary for a minimum of 3 hours
  • ability to stand, walk, stoop and kneel
  • ability to lift up to 50 pounds intermittently and lift 3 pounds to shoulder height repetitively
  • ability to grasp, finger and reach
  • ability to communicate effectively verbally
  • willingness to embody and promote Philz's core values consistently

Job Qualifications

  • 3+ years experience managing a fast-paced, high-volume, customer service-oriented business preferably in food service or retail
  • proven experience managing financial health of retail operations including P&L oversight
  • proven ability to create an inclusive and dynamic team environment
  • experience recruiting, motivating, training and retaining a team
  • excellent verbal and written communication skills
  • strong organizational and time management skills
  • solid business acumen
  • proactive self-starter capable of working independently and collaboratively

Job Duties

  • Provide frontline leadership to all team members
  • ensure the financial health of the store including P&L oversight
  • establish and cultivate a culture aligned with Philz's core values
  • train and develop team members for professional growth
  • set goals and manage team performance and accountability
  • collaborate with district recruiters to attract and retain diverse talent
  • roll up sleeves and engage daily with customers and employees to inspire and improve the store experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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