Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Harkins Theatres is a well-established and renowned cinema chain known for providing an exceptional moviegoing experience across multiple locations. With a strong commitment to customer satisfaction and a focus on creating an elevated atmosphere for guests, Harkins Theatres has become a favorite destination for entertainment and dining. The company prides itself on maintaining high standards of service, offering an extensive menu, and delivering a comfortable and memorable environment for all its visitors. Harkins Theatres emphasizes the importance of professionalism, teamwork, and a positive guest interaction, creating a workplace that values its employees and offers opportunities for growth and development.
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Job Requirements
- At least 19 years of age
- available to work nights, weekends, and holidays
- able to work in a fast-paced, loud environment
- able to stand for extended periods
- required to obtain and maintain a current food handler's card or food safety certification
- required to complete Responsible Vendor Training
- able to bend, stretch, reach, squat, twist, stand, walk up and down stairs and on flat surfaces
- able to lift up to 50 pounds
- able to interact with guests and employees
- problem solving and cognitive skills required
- able to speak, read, write, and understand the primary language or languages used in the workplace
- basic math skills required
- fiscal responsibility and ability to operate a point-of-sale system required
Job Qualifications
- One or more years of experience in a high volume restaurant setting preferred
- able to speak, read, write, and understand the primary language or languages used in the workplace
- basic math skills
- professionally presented with increased attention to detail
- well organized and a desire to serve guests and work as part of a team
- capable of remaining calm and using good judgment in all situations
- organized with strong attention to detail and ability to exercise judgment and discretion in maintaining confidential and sensitive information
- able to prioritize and work on multiple projects and tasks with frequent interruptions while maintaining flexibility and composure
Job Duties
- Greet guests and make them feel comfortable by establishing a personal connection
- take accurate food and beverage orders including item modifications and enter them into the POS or handheld device
- monitor call button notifications and guest requests
- knowledgeable of items sold at the theatre, able to answer questions, make recommendations and upsell
- deliver food and beverage orders to all tables and guests to Harkins standards
- communicate promptly and courteously with all guests
- provide exemplary service including refilling beverages, clearing tables and seats, while exceeding guest expectations
- accurately collect payment from guests
- communicate effectively with guests, management and all team members
- maintain a clean working environment and follow operating checklists
- ensure server stations are set up and stocked for service
- follow all applicable liquor laws and company policies
- understand and follow proper rules of hygiene and food safety measures
- maintain a professional appearance and working environment while setting a positive and professional example
- set high standards for self while maintaining company standards, policies, and procedures to always ensure delivery of the ultimate moviegoing experience
- flexible during shift to ensure smooth and efficient operation of the theatre as directed
- follow policies and safety procedures to Harkins standards
- assist the team with additional tasks when necessary
- communicate with management consistently
- stay informed of daily theatre operations, special events, promotions, and updated policies
- perform special projects and tasks as assigned
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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