Job Overview
Compensation
Type:
Salary
Rate:
Range $42,600.00 - $58,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Lake Compounce and all Palace Entertainment parks on your days off
invitations to exclusive company-sponsored employee events throughout the season
Job Description
Herschend Family Entertainment is a renowned leader in the themed attractions industry, with a history that spans over 75 years. The company began when the Herschend family discovered fascinating wonders deep within an Ozark Mountain cave and decided to share this unique experience with the world. Over the decades, Herschend has grown to become the largest family-held themed attractions company, operating 49 leading attractions and immersive experiences worldwide. The company is well-known for its commitment to creating memorable experiences that bring families closer together by fostering moments worth repeating. This mission is supported by passionate hosts who embody what Herschend... Show More
Job Requirements
- Good photography and videography skills would be a must
- Must be at least 18 years of age to comply with CT child labor laws
- Ability to work flexible schedule including evenings weekends and holidays
- Must possess exceptional customer service skills with an ability to resolve questions problems issues and concerns in a positive and professional manner
- Ability to handle high-pressure situations meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment
- Ability to write content in a clear concise and professional manner
- Ability to directly engage with customers and other web media resources
- Ability to effectively respond to negative online or in-person feedback without taking it personally or conveying negative emotion
- Must possess strong attention to detail and problem-solving abilities
- Ability to follow direction multi-task and work as part of a team as well as independently
Job Qualifications
- Currently majoring in or graduated with a bachelor's degree in marketing Public Relations Communications Journalism or related discipline
- At least six months of previous work or internship experience in the areas of content social media or digital marketing
- Previous experience creating content for at least one other brand entity
- Previous amusement park theme park or waterpark experience a plus
- Ability to read write and speak fluent English
- Spanish or other bilingual language skills are a plus
Job Duties
- Design effective and creative media including in-park signage and website email social print assets and other content
- Coordinate content creation and community management for all Lake Compounce social channels
- Assist with all direct guest communication on social channels for maximum guest satisfaction
- Leverage social media to increase awareness and engage fans
- Brief and work with CRM team to build and deploy email campaigns
- Report on Social and CRM performance to identify trends and opportunities
- Maintain and regularly update the Lake Compounce website regularly reviewing for accuracy and working with internal departments to generate content
- Lead and complete special projects and initiatives related to marketing sales and content creation
- Ensure park brand and voice consistency across all park channels
- Provide exceptional friendly guest service on social channels and in-person with a high level of responsiveness and attention to detail
- All other duties assigned by leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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