Job Overview
Employment Type
Part-time
Seasonal
Compensation
Type:
Salary
Rate:
Range $45,100.00 - $75,100.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Ability to cross-train
Free admission to Lake Compounce and Palace Entertainment parks on days off
Invitations to exclusive company-sponsored employee events
team environment
Job Description
Lake Compounce is a cherished amusement park renowned for its long-standing history and commitment to delivering unforgettable guest experiences. As the nation’s oldest continuously operating amusement park, it traces its roots back to the 1840s and offers a unique blend of classic charm and modern thrill rides. This park serves as a premier destination for family entertainment in the New England area, attracting visitors of all ages. Operating under the umbrella of Herschend Family Entertainment, the largest family-owned themed attractions company globally, Lake Compounce benefits from the company’s dedication to exceptional hospitality and memorable activities. Herschend is celebrated for its... Show More
Job Requirements
- Must be at least 18 years of age to comply with Connecticut Child Labor Laws
- Ability to work a flexible schedule, including evenings, weekends, holidays, and open to close
- Must be able to work nights up to 12 AM (midnight) during certain events
- Must have reliable transportation to and from work for your scheduled shift
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to handle high-pressure situations in a positive and professional manner, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment
- Must possess and demonstrate strong written and verbal communication skills
- Ability and desire to participate in delivering successful and high-quality events
- Ability to follow direction, multi-task, handle stress, and work as part of a fast-paced team
- Ability to stand, walk, and remain on feet for majority of the workday
- Ability to remain sedentary for periods of time, while using a computer
- Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
- Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
- Ability to safely climb or descend stairs and/or ladders
- This role will be based in both an office setting as well as frequent interaction with all outdoor and indoor areas of the park
- Extended work hours during event preparation and execution may be required
- Frequent exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
- Subject to frequent interruptions, changing priorities, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
Job Qualifications
- High school diploma, GED, or equivalent preferred
- 2+ year of previous work experience in the areas of shows, acting, choreography, or performance events is highly desired
- Exceptional customer service skills
- Strong written and verbal communication skills
- Ability to handle high-pressure situations positively and professionally
- Ability and desire to participate in delivering successful and high-quality events
- Ability to follow direction, multi-task, handle stress, and work as part of a fast-paced team
- Ability to read, write, and speak fluent English
- Spanish or other bilingual language skills are a plus
Job Duties
- Supervise the daily operations of the Events & Entertainment team and any other assigned departments
- Lead by example, attitude, and as a representation of Lake Compounce's core values
- Act as an approachable mentor and coach to all assigned hosts
- Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests
- Become knowledgeable of performing the essential duties of all events-related positions and backfill these positions when needed
- Participate in aspects of supervision of assigned employees, including training, performance coaching, and discipline
- Ensure that all required meal and other breaks are being given in accordance with Connecticut law
- Assist with team scheduling and timekeeping activities
- Collaborate with park and corporate events leadership to evaluate current Events & Entertainment strategies at Lake Compounce
- Manage the conceptualization, planning and execution of multiple events concurrently
- Become knowledgeable of all events that are scheduled at the park to align with all Sales & Marketing events promotions
- Maintain Park event calendar, ensure its data accuracy, and make any necessary adjustments
- Assist with the execution of live stage shows and other performances
- Ensure strict compliance with all safety policies and procedures during events
- Manage event & activation operations for scheduled in-park events
- Ensure effective communication and coordination with park operations teams to deliver best in class prior to, day of, and post event execution
- Proactively address and resolve any unexpected issues that may occur during event
- Provide solution-based ideas to quickly and creatively resolve problems
- Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
- Perform all other duties assigned by leadership
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: