Job Overview
Employment Type
Seasonal
Compensation
Type:
Salary
Rate:
Range $45,100.00 - $75,100.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Ability to cross-train
Free admission to Lake Compounce and all Palace Entertainment parks
Invitations to exclusive employee events
Job Description
Lake Compounce, located in the scenic region of Connecticut, is a premier family-owned amusement park and part of the Herschend family’s legacy, which spans over 75 years in the themed attractions industry. The Herschend family started this journey with a deep-rooted passion for wonder and entertainment, stemming from the discovery of a magical Ozark Mountain cave. Today, Herschend Entertainment proudly operates 49 leading attractions and immersive experiences globally, uniting a diverse audience through joy and memorable family experiences. Lake Compounce, as part of this renowned family, embodies this rich tradition by offering thrilling rides, immersive events, and engaging entertainment aimed... Show More
Job Requirements
- Must be at least 18 years of age to comply with Connecticut child labor laws
- Ability to work a flexible schedule, including evenings, weekends, holidays, and open to close
- Must be able to work nights up to 12 AM (midnight) during certain events
- Must have reliable transportation to and from work for your scheduled shift
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to handle high-pressure situations in a positive and professional manner, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment
- Must possess and demonstrate strong written and verbal communication skills
- Ability and desire to participate in delivering successful and high-quality events
- Ability to follow direction, multi-task, handle stress, and work as part of a fast-paced team
- Ability to stand, walk, and remain on feet for majority of the workday
- Ability to remain sedentary for periods of time, while using a computer
- Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
- Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
- Ability to safely climb or descend stairs and/or ladders
Job Qualifications
- High school diploma, GED, or equivalent preferred
- 2+ year of previous work experience in the areas of shows, acting, choreography, or performance events is highly desired
- Ability to read, write, and speak fluent English
- Spanish or other bilingual language skills are a plus
- Exceptional customer service skills
- Strong written and verbal communication skills
Job Duties
- Supervise the daily operations of the Events & Entertainment team and any other assigned departments
- Lead by example, attitude, and as a representation of Lake Compounce's core values
- Act as an approachable mentor and coach to all assigned hosts
- Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests
- Become knowledgeable of performing the essential duties of all events-related positions and backfill these positions when needed
- Participate in aspects of supervision of assigned employees, including training, performance coaching, and discipline
- Ensure that all required meal and other breaks are being given in accordance with Connecticut law
- Assist with team scheduling and timekeeping activities
- Collaborate with park and corporate events leadership to evaluate current Events & Entertainment strategies at Lake Compounce
- Manage the conceptualization, planning and execution of multiple events, concurrently
- Become knowledgeable of all events that are scheduled at the park to align with all Sales & Marketing events promotions
- Maintain Park event calendar, ensures its data accuracy, and makes any necessary adjustments
- Assist with the execution of live stage shows and other performances
- Ensure strict compliance with all safety policies and procedures during events
- Manage event & activation operations for scheduled in-park events
- Ensure effective communication and coordination with park operations teams to deliver best in class prior to, day of, and post event execution
- Proactively address and resolve any unexpected issues that may occur during event
- Provide solution-based ideas to quickly and creatively resolve problems
- Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
- All other duties assigned by leadership
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: