Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,600.00 - $88,100.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Flexible work arrangements
Job Description
Project Kuiper is Amazon's ambitious low Earth orbit satellite broadband network designed to provide fast, reliable internet connectivity to underserved communities and individual customers worldwide. This initiative aims to bridge the digital divide by enabling broadband access in locations where traditional internet service is either poor or non-existent. Through cutting-edge satellite technology and extensive deployment capabilities, Project Kuiper serves a diverse range of users, including households, schools, hospitals, businesses, government agencies, and other organizations that require dependable connectivity in remote or hard-to-reach areas.
Amazon’s Project Kuiper is supported by specialized teams that focus on various operational aspects to ensure t... Show More
Amazon’s Project Kuiper is supported by specialized teams that focus on various operational aspects to ensure t... Show More
Job Requirements
- U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum
- Bachelor's degree or equivalent experience
- Proven track record of operational leadership in lab or facility settings
- Strong communication and interpersonal skills
- Ability to work flexible hours including support for unplanned outages
- Detail-oriented with ability to manage complex process workflows
- Experience working in a fast-paced, high-velocity environment
- Familiarity with compliance and safety regulations
Job Qualifications
- Bachelor's degree or equivalent experience
- Proven experience in operations management or lab environment coordination
- Strong communication and organizational skills
- Ability to lead cross-functional teams and drive process improvements
- Experience with project intake and governance processes
- Familiarity with safety protocols and compliance standards
- Proficient in tracking metrics and using tooling dashboards
- Detail-oriented with strong problem-solving skills
- Ability to manage multiple priorities and adapt to changing environments
Job Duties
- Support KWO in the end-to-end lab lifecycle process: project intake, execution planning, progress tracking, closeout
- Support lab change request governance, documentation, and tracking mechanisms
- Serve as the first point of contact for lab support requests, intake submissions, and user questions
- Enforce safety protocols, access control, and training compliance within the lab environment
- Lead weekly Lab Ops meetings and feedback loops, gathering/reporting site-specific challenges and driving improvements
- Coordinate layout changes, equipment moves, site visits, and infrastructure upgrades in partnership with D&C and EHS
- Support planned and unplanned lab outages in partnership with FM and internal leadership
- schedule flexibility is a must
- Conduct regular lab audits and track local lab metrics related to compliance, usage, and support needs
- Monitor asset condition and report issues or escalations for maintenance or replacement
- Ensure signage, safety plans, and lab records are accurate and up to date
- Proactively remain informed of inflight lab projects and workback schedules, escalating blockers as needed
- Serve as the central liaison for lab tooling, dashboarding, and asset tracking workstreams
- Support rollout and maintenance of Lab Operations Playbooks, training materials, and service catalogs
- Support cross-functional meetings (e.g., with D&C, EHS, IT), ensuring clear notes, follow-ups, and timely execution
- Monitor lab program health metrics and report regularly on progress, risks, and upcoming projects
- Drive continuous improvement of lab operations through process standardization and stakeholder feedback loops
- Maintain a clear line of communication with the central Lab Operations and local leadership teams, surfacing risks, blockers, or improvement ideas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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