La Mer - Server (Part-Time)

Honolulu, HI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $18.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

Meal allowance

Job Description

La Mer is a distinguished fine dining restaurant known for its exceptional culinary offerings and superior guest service, situated within a renowned hotel environment. The establishment prides itself on creating a memorable dining experience for each guest, combining a sophisticated menu with attentive and personalized service. With a focus on quality, ambiance, and guest satisfaction, La Mer has built a reputation as a premier destination for both locals and travelers seeking refined dining.

The role of La Mer-Server is pivotal in maintaining the restaurant's high standards. This position involves engaging with guests to provide exemplary service that enhances their overal... Show More

Job Requirements

Minimum two years experience as a fine dining server
High school diploma or equivalent vocational training certificate
Minimum 21 years of age to serve alcoholic beverages
Liquor commission card and certification from alcohol awareness program required
Ability to lift up to 40 lbs
Ability to reach 6 feet
Ability to stand, walk, or maintain stationary position for up to 8 hours
Ability to maintain positive guest relations
Knowledge of various food service styles
Ability to anticipate guest needs
Ability to suggestively sell menu items, beverages, and wines

Job Qualifications

Minimum two years prior experience as a fine dining server
High school diploma or equivalent vocational training certificate
Minimum 21 years of age to serve alcoholic beverages
Knowledge of various food service styles including French service, Russian Service, tableside flambé service, and Butler style service
Ability to anticipate guest needs and respond promptly
Familiarity with hotel services/features and local attractions
Highly organized and detail-oriented
Ability to multitask effectively
Ability to maintain positive guest relations
Ability to suggestively sell menu items, beverages, and wines
Liquor commission card and alcohol awareness certification
Certification in liquor, wine and food service preferred

Job Duties

Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available
Maintain complete knowledge of correct maintenance and use of equipment
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
Maintain positive guest relations at all times
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
Resolve guest complaints, ensuring guest satisfaction
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes in the restaurant
Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list
Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
Maintain complete knowledge of P.O.S. and manual systems
Complete opening side duties as assigned
Take guests’ food and beverage orders, utilizing suggestive selling techniques
Record order of guests
Input order into system and ensure transmission of food orders is verified by Kitchen
Retrieve all alcoholic beverage items from bar and serve to guest
Open and serve wine/champagne bottles in accordance with departmental standards
Make all varieties of coffee in accordance with the departmental standards
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards
Guide the activities of the assigned Waithelp Assistant
Clear each course
Remove soiled wares from tables and transport to dishwashing area
Properly crumb tables after the entree course is removed
Present cheese cart, serve and describe items tableside
Present dessert menu and describe items, make suggestions, serve guest
Take orders for espresso, cappuccino, coffees, and teas, ensuring delivery to correct guest
Present cordial cart and offer selections
Total all charges and present guest checks when assigned
Process payments through the Cashier
Adhere to payment, cash handling and credit policies/procedures
Extend appreciation for guests' patronage and invite them back
Clean and reset tables immediately after guest departs
Collect and report tips at the end of shift
Perform all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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