Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and development programs
flexible scheduling
Job Description
Seneca Gaming Corporation is a well-established entertainment and hospitality company known for providing exceptional gaming and dining experiences. The corporation operates Seneca Niagara Casino and Hotel, which is a premier destination for visitors seeking fine dining, luxury accommodations, and an engaging atmosphere. Seneca Gaming Corporation prides itself on its commitment to delivering high-quality service and ensuring that guests have memorable experiences in a welcoming environment. Their venues combine the rich cultural heritage of the Seneca Nation with top-tier hospitality standards. The organization is recognized for upholding strict policies and procedures in line with regulatory and internal control standards, reflecting its... Show More
Job Requirements
- Must be 18 years of age or older upon employment
- Must be able to stand, walk, and move through the dining area for long periods
- Must be able to carry trays weighing up to 50 pounds
- Must have good communication and interpersonal skills
- Must comply with all Seneca Gaming Corporation policies and procedures
- Ability to speak English clearly and interact positively with guests
- Completion of all required training within nine months
- Must maintain professional appearance and adherence to uniform policy
Job Qualifications
- High school diploma or equivalency preferred
- At least three years of fine dining server experience preferred
- Proficient in large tray service
- Excellent communication skills
- Ability to resolve conflicts diplomatically
- Outgoing and friendly personality
- Ability to remain calm under pressure
- Organized and efficient time management
- Team player
Job Duties
- Report to work on time and well-groomed wearing full uniform with badge on upper left side
- Provide professional, friendly, and courteous food and beverage service to guests
- Maintain full knowledge of menu, wine list, and daily features
- Greet guests within one minute and serve with positive body language
- Serve and clear tables, replenish beverages, and ensure guest satisfaction
- Be knowledgeable of fine dining American service standards and proper wine service
- Follow all policies and procedures including liquor laws and company guidelines
- Assist co-workers and perform side work duties as assigned by management
- Maintain an organized, clean work station and dining area
- Observe and report guest feedback to management promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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