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Aramark

L1 Operations Manager II

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. The company is deeply rooted in service and dedicated to making a positive impact for its clients, employees, communities, and the planet. Aramark values diversity and inclusion, providing equal employment opportunities without discrimination based on race, color, religion, national origin, age, sex, gender identity, sexual orientation, pregnancy, disability, military status, veteran status, or any other characteristic protected by law. As a company that nurtures professional growth and encourages the development of talents, Aramark positions itself as... Show More

Job Requirements

  • Bachelor's degree preferred
  • 2-4 years management or supervisory experience in logistics, service industry, contract services, or hospitality environment
  • proficiency in Microsoft Office
  • strong communication and organizational skills
  • ability to lead and develop teams
  • experience with budget management and financial analysis
  • ability to read and implement contractual agreements
  • physical ability to perform lifting, bending, pushing, pulling, and extended walking and standing
  • willingness to wear uniforms and personal protective equipment when required

Job Qualifications

  • Bachelor's degree in food service, hospitality, facilities, business management, or related field highly preferred
  • prior management or supervisory experience preferred
  • 2-4 years in logistics, service industry, contract services, or hospitality environment
  • proven ability to lead through other managers and build strong client relationships
  • experience in creating and managing budgets, financial controls, and analysis
  • strong interpersonal, communication, organization, and time management skills
  • ability to work efficiently and independently, with proficiency in Microsoft Office (Word, PowerPoint, Excel)
  • comfortable reading, understanding, and implementing contractual requirements
  • experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

  • Lead and develop a team to provide operational expertise and hands-on management of contracted services
  • plan, schedule, assign, and monitor daily operations to ensure service excellence and compliance with company standards and client agreements
  • build, develop, and lead a management team and staff capable of achieving organizational objectives
  • manage and evaluate employees, promoting growth, efficiency, morale, and teamwork
  • provide ongoing feedback, recognition, and coaching to staff on performance, productivity, safety, and client retention
  • maintain accurate inventory, place orders, and ensure appropriate inventory levels
  • drive profitability and growth of existing clients, maintaining total managed volume
  • develop and implement service improvement and growth strategies based on operational needs and contractual obligations
  • partner with finance to manage budgets and optimize financial performance
  • ensure compliance with all local, state, and federal regulations, maintaining required records and reports
  • resolve service issues, conduct daily site visits, and follow up on client concerns
  • foster effective communication at all levels of the organization
  • maintain business records, documentation, and administrative standards, including personnel, delivery, invoice, inventory, and client sales records
  • ensure compliance with company safety standards and business conduct policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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