Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
employee ownership
Job Description
H-E-B is one of the largest independently owned food retailers in the United States, operating over 400 stores throughout Texas and Mexico. Established as a prominent grocery retailer, H-E-B has expanded its footprint to include a restaurant and bar business, combining exceptional food and outstanding service to offer a unique, neighborhood dining experience. Known for its innovative concepts and customer-focused approach, H-E-B generates over $31 billion in annual sales, positioning itself as a leader in omnichannel retailing. The company embodies a partner-owned philosophy, where employees are considered owners, driving the company's growth and success through dedication, hard work, and a... Show More
Job Requirements
- Minimum age 18
- 1+ years of experience in customer service
- experience in restaurant Point of Sale (POS) systems preferred
- completion of Alcohol Seller Training and Cash Handling training upon hire
- ability to function in a fast-paced, retail environment
- ability to work extended hours and rotating schedules
- ability to safely maneuver around moving mechanical parts
- ability to frequently reach at waist and grasp
- ability to frequently be exposed to fumes or airborne particles, and toxic or caustic materials
- ability to frequently stand and walk
- ability to occasionally reach at overhead, shoulder, knee, floor
- ability to bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements, shoulder circumduction
- ability to occasionally be exposed to heat, ambient temperatures, and loud noise
- ability to lift 50 lbs and manage in excess of 50 lbs, with responsibility to never lift beyond own safe lifting limit
Job Qualifications
- Experience in restaurant Point of Sale (POS) systems (NCR, Aloha, Nirvana, etc.)
- advanced customer service and communication skills
- working understanding of nutrition values and ingredients
- organization and planning skills
- computer skills
- reading and writing skills
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a smile, even when balancing multiple priorities
Job Duties
- Builds strong relationships with customers in varying situations
- takes orders from customers
- assists with menu and beverage selections including alcoholic beverages
- provides detailed information on menu items and specials, and beer and wine
- serves food, drink, and products to guests
- processes cash, check, debit, and credit transactions accurately and quickly
- uses suggestive selling techniques and merchandises effectively to meet guest needs and build department sales
- interacts positively with customers in person, on the phone, or through technology
- assists with catering orders as needed
- addresses complaints and resolves problems in a way that builds relationships
- models teamwork to ensure a great guest experience
- prepares, packages, merchandises product
- assists in technical areas as needed
- ensures compliance with TABC regulations
- ensures compliance with department and Store standard operating procedures
- buses and cleans tables
- performs deep clean of dining, ordering, bar areas as needed
- maintains beverage station and bar areas
- maintains sanitation in food and beverage prep areas and display cases
- properly handles, operates, and maintains equipment
- performs other duties as assigned
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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