Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee ownership
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
H-E-B is a leading, independently owned food retailer renowned for its significant presence with over 400 stores across Texas and Mexico, generating annual sales surpassing $31 billion. Established as a trusted name in the food retail industry, H-E-B takes pride in its commitment to innovation, quality, and customer service. Expanding beyond traditional grocery retailing, H-E-B has ventured into the Restaurant and Bar business, offering a unique neighborhood dining experience that combines exceptional food with outstanding customer service. This move underscores H-E-B's dedication to delivering diverse and innovative concepts that meet the evolving needs of its customers while maintaining the friendly,... Show More
Job Requirements
- Minimum age 18 mandatory
- 1+ years of experience in customer service
- Experience in restaurant Point of Sale (POS) systems preferred
- Completion of Alcohol Seller Training and Cash Handling training upon hire
Job Qualifications
- Minimum age 18 mandatory
- 1+ years of experience in customer service
- Experience in restaurant Point of Sale (POS) systems preferred
- Completion of Alcohol Seller Training and Cash Handling training upon hire
- Working understanding of nutrition values and ingredients
- Advanced communication, interpersonal, and customer service skills
- Organization and planning skills
- Computer skills
- Reading and writing skills
- Ability to handle guest feedback and resolve problems effectively
- Ability to maintain a smile, even when balancing multiple priorities
Job Duties
- Builds strong relationships with customers in varying situations
- Takes orders from customers
- assists with menu and beverage selections including alcoholic beverages
- Provides detailed information on menu items and specials, and beer and wine
- Serves food, drink, and products to guests
- Processes cash, check, debit, and credit transactions accurately and quickly
- Uses suggestive selling techniques and merchandises effectively to meet guest needs and build department sales
- Interacts positively with customers in person, on the phone, or through technology
- Assists with catering orders as needed
- Addresses complaints
- resolves problems in a way that builds relationships
- Models teamwork to ensure a great guest experience
- Prepares, packages, merchandises product
- Assists in technical areas as needed
- Ensures compliance with TABC regulations
- Ensures compliance with department and Store standard operating procedures
- Buses and cleans tables
- performs deep clean of dining, ordering, bar areas, as needed
- Maintains beverage station and bar areas
- Maintains sanitation in food and beverage prep areas and display cases
- Properly handles, operates, and maintains equipment
- Performs other duties as assigned
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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