Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
Flexible Schedule
Job Description
Seneca Gaming Corporation is a prominent entity in the hospitality and gaming industry, known for its commitment to providing exceptional guest experiences through its various properties, including the Seneca Niagara Casino and Hotel. As a company dedicated to excellence, it values professionalism, customer satisfaction, and adherence to high standards in service delivery. The corporation emphasizes a positive work environment, team collaboration, and adherence to stringent policies and procedures, including internal control standards and information security policies. Seneca Gaming Corporation operates within a highly regulated industry, requiring its employees to maintain compliance with liquor laws and company policies while delivering outstanding... Show More
Job Requirements
- must be 18 years of age or older upon employment
- high school diploma or equivalency preferred
- customer service and at least three years of fine dining server experience preferred
- proficient in large tray service
- must have an outgoing friendly personality and a cheerful accommodating disposition
- must remain calm and professional in a fast paced environment
- be organized and utilize time well
- must be a team player
- must possess excellent communication skills
- ability to write routine correspondence and to speak effectively and interact well with customers and employees
- must have the ability to resolve problems conflicts in a diplomatic and tactful manner
- must be able to stand walk and move through all areas of the dining room for a lengthy period of time
- must be able to carry trays which may weigh up to fifty pounds
- must be able to assist with special needs of customers
- must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with guests management employees and members of the business community in all situations
Job Qualifications
- must have an outgoing friendly personality and a cheerful accommodating disposition
- must remain calm and professional in a fast paced environment
- be organized and utilize time well
- must be a team player
- must possess excellent communication skills
- ability to write routine correspondence and to speak effectively and interact well with customers and employees
- must have the ability to resolve problems conflicts in a diplomatic and tactful manner
- customer service and at least three years of fine dining server experience preferred
- proficient in large tray service
- high school diploma or equivalency preferred
- must be 18 years of age or older upon employment
Job Duties
- report to work on time well-groomed in full uniform with badge on upper left side of uniform
- provide prompt friendly and courteous service of food and beverage to all guests
- be hospitable friendly and polite with all guests coworkers and management using positive body language
- maintain full knowledge of menu wine list and daily features
- greet all guests within one minute in a friendly and courteous manner
- serve and clear tables brush crumbs from tables replenish beverages as needed
- inquire about guest satisfaction within one to two minutes of main course being served
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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