Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services operates within Ascension Health hospitals across the United States, providing hospitality services that play an essential role in the healing environment for patients, families, and visitors. TouchPoint isn’t just about foodservice; it’s a broader commitment to quality service, cleanliness, and compassionate support within healthcare settings. Rooted in the mission to support Ascension’s efforts in improving the health of poor and vulnerable populations, TouchPoint emphasizes team collaboration, community service, and customer care. The company prides itself on creating a positive work culture where respect, professionalism, and passion for helping others are valued. Employees here experience a blend of... Show More
Job Requirements
- High school diploma or equivalent
- able to work full time including some weekends
- comfortable using technology for inventory and ordering
- able to perform physical tasks related to kitchen work
- reliable and punctual
- excellent communication skills
- able to lift and move kitchen equipment safely
- willingness to relieve shift supervisors
- commitment to quality customer service
Job Qualifications
- High school diploma or equivalent
- previous supervisory or leadership experience preferred
- familiarity with technology for inventory and ordering
- strong communication and interpersonal skills
- ability to work effectively in a team environment
- customer service experience
- knowledge of personal protective equipment usage
Job Duties
- Deliver quality customer service with individual attention to detail
- provide assignments and assistance to team members
- demonstrate proper use of personal protective equipment
- relieve shift supervisor during absences
- adjust or cover schedules during short staffing
- maintain standards through quality assurance surveys
- monitor and report equipment issues or shortages
- conduct customer and patient surveys
- interact appropriately with patients/customers based on age
- perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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