Kitchen Supervisor - Hilton Norfolk The Main (Floater)
Job Overview
Compensation
Type:
Salary
Rate:
Range $37,700.00 - $60,500.00
Benefits
Flexible Schedule
Training and development opportunities
Professional work environment
Employee Discounts
team-oriented culture
supportive management
Opportunities for career advancement
Job Description
This job opening is with a reputable hospitality company specializing in food production for restaurants, hotels, and banquet facilities. The company is known for maintaining high standards in culinary arts and guest services, emphasizing quality, consistency, and excellent customer satisfaction. With a focus on both everyday restaurant operations and special event banquets, the establishment provides a dynamic and diverse working environment where kitchen staff and management have opportunities to develop and demonstrate their skills. The company values teamwork, professionalism, and proactive service culture aimed at exceeding guest expectations and maintaining top ratings within the hospitality industry. Employment type is categorized... Show More
Job Requirements
- Culinary related college or trade school education preferred
- Minimum three years experience in a hands-on kitchen management position
- Experience in high volume restaurant business
- Good knowledge of restaurant industry
- Proficiency in MS Word and MS Excel
- Ability to lead and organize kitchen staff
- Basic math skills
- Experience working in a corporate atmosphere
Job Qualifications
- Basic math skills
- Proficiency in MS Word and MS Excel
- Excellent leadership and organizational skills
- Culinary related college or trade school education preferred
- Hands-on kitchen management experience
- Three years experience in a similar position
- Proficiency in managing high volume restaurant business operations
- Good knowledge of the restaurant industry
- Experience working in a corporate atmosphere
- Ability to train and develop kitchen staff
- Strong communication and teamwork skills
- Understanding of health and safety standards in food production
- Skills in quality control and food presentation
- Familiarity with service recovery processes
Job Duties
- Understand the needs of the shift and deploy resources
- Communicate the plan to staff departments to deliver products and services timely
- Use Job Skill Handbooks to coach and train associates
- Set daily expectations using approved tools and checklists
- Motivate associates to create teamwork and excellent service environment
- Monitor daily time and attendance to meet labor budgets and adjust for call offs
- Follow Service Recovery guidelines to resolve guest concerns and escalate when necessary
- Champion the service culture focusing on guest satisfaction
- Perform constant inspections for cleanliness, environment, and guest experience
- Manage safety and security procedures to prevent accidents
- Ensure compliance with all training requirements including certifications
- Assist chef in assigning and supervising all phases of food production
- Maintain food quality according to company recipes and procedures
- Direct and participate with kitchen staff to ensure promptness and consistency
- Maintain all kitchen equipment in optimum working order
- Enforce safe work practices and report unsafe conditions
- Maintain cleanliness and organization in all kitchen areas
- Aid in cross-training and development of food production associates
- Spot-check food and service for portion and quality standards
- Check Daily Production Sheets for proper use
- Supervise good housekeeping practices in food areas
- Train kitchen employees on plate presentation and quality standards
- Accomplish daily duties to quality standards
- Interact with associates professionally
- Maintain knowledge of proper cooling and storage techniques
- Provide guest services exceeding expectations
- Report unsafe work conditions and violations
- Perform routine maintenance and cleaning of kitchen equipment
- Inspect equipment for cleanliness and operation
- Manage time and productivity per business volume
- Set up and produce quality products adhering to health and company standards
- Complete special projects as assigned
- Perform additional duties to maintain positive morale and teamwork
- Conduct daily station setup, operation, cleaning, and closing procedures
- Supervise kitchen staff and oversee food production lines
- Verify quality and presentation of all food items
- Monitor line setup for maximum efficiency
- Execute operating and service recovery procedures to maintain customer satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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