Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
Desert Diamond Casino - White Tanks at San Lucy in Waddell, AZ, is a vibrant and premier entertainment destination known for its dynamic gaming experiences and exceptional customer service. As part of the Tohono O'odham Gaming Enterprise, this casino combines modern amenities with a commitment to community and cultural values. The casino features multiple food and beverage outlets, offering guests a variety of dining choices to complement their gaming and entertainment experience. With a focus on excellence, Desert Diamond Casino fosters a collaborative and engaging work environment where team members are encouraged to grow and contribute to the overall success... Show More
Job Requirements
- Must be 18 years of age or older
- No felony, theft, or stealing convictions
- Must pass pre-employment drug/alcohol screen
- Must pass background investigation
- Must obtain and maintain a gaming license
- Ability to stand for extended periods
- Ability to lift and/or move up to 50 pounds
- Ability to work evenings, graveyards, holidays, and weekends
- Ability to maintain open communication with management and other departments
- Ability to maintain food handling and sanitation certifications
- Ability to follow proper food handling and temperature standards
- Ability to perform duties in a busy casino kitchen environment
Job Qualifications
- High school diploma or GED
- Two years experience in stewarding in a large, multi-outlet casino, hotel, or resort
- Skilled in managing diverse, multi-lingual workforce
- Knowledge of culinary facilities maintenance
- Knowledge of FDA health code application
- Knowledge of cleaning and sanitation best practices
- Knowledge of scheduling techniques
- Ability to obtain Food Handlers card
- Ability to obtain TIPS certification
- Effective communication in English verbally and in writing
- Intermediate to advanced computer skills
- Ability to maintain quality control and safety standards
- Ability to work well under pressure
- Ability to work professionally in a fast-paced environment
Job Duties
- Ensure compliance with all Tohono O'odham Gaming Enterprise policies and procedures including internal controls
- Direct stewarding functions to promote cleanliness, sanitation and compliance with health regulations
- Train stewards on safety and sanitation issues
- Inform management of hazardous situations or emergencies
- Communicate needs to supervisor to maintain par stocks
- Alert Steward Supervisor of serious issues
- Promote teamwork and coordinate with other departments such as warehouse, chefs, and managers
- Assist with food dish-up and setup sheets as needed
- Attend training meetings
- Provide guidance and direction to stewarding team
- Support brand service behaviors for customer satisfaction
- Communicate with executive teams, managers, supervisors, and team members
- Work to meet or exceed performance, budget, and team goals
- Encourage mutual trust and cooperation among team members
- Cover duties for team members' absence or find replacements
- Ensure fair and equitable treatment of team members
- Complete disciplinary procedures and documentation timely
- Administer enterprise and department policies consistently
- Ensure compliance with food handling and sanitation standards
- Administer performance appraisals for direct reports
- Follow proper food handling and temperature standards
- Provide coaching and feedback to improve service
- Lead maintenance and organization of kitchen equipment and sanitation
- Demonstrate new techniques and equipment
- Use enterprise computer systems daily
- Keep food and beverage managers informed of issues
- Analyze information and solve problems
- Perform other duties as required
- Demonstrate Desert Diamond Casino 'On Brand' attitude
- Support and reinforce Spirit of Service Standards
- Model company standards and lead by example
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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