T&T Supermarket logo

T&T Supermarket

Kitchen Service Supervisor

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $22.00 - $27.50
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Competitive wages
Paid Holiday Leave
Premium Pay For Holiday Work Hours
Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement)
Medical insurance
Dental Insurance
Vision care
Life insurance
AD&D insurance
Employee assistance program
401(k) retirement plan
Paid training
10% Off In-store Staff Purchase Discount
Subsidized staff meal
Birthday Cake
Long Service Award
Staff Recreation Activity

Job Description

T&T Supermarkets has proudly marked over 30 years as Canada’s favorite Asian grocery store, renowned for its extensive selection of authentic Asian food products and exceptional customer service. Expanding its footprint into the United States, T&T recently opened its first US flagship store in 2024 in Bellevue, Washington, at the Marketplace at Factoria. This flagship store spans an impressive 76,000 square feet and holds the distinction of being the largest Asian specialty supermarket in Washington state. With this significant growth came the establishment of a regional office in the greater Los Angeles area to expand T&T Supermarket’s vendor base by... Show More

Job Requirements

  • Willing to work flexible shifts, including weekdays, weekends, evenings, and statutory holidays
  • Basic computer skills in MS Office
  • Familiar with relevant tools and equipment, able to interpret product labels accurately
  • Able to communicate in English, proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
  • Knowledge of workplace health and safety protocols
  • Minimum of 2 years of related experience
  • Demonstrated commitment, accountability, and reliability in previous roles
  • A good team player, capable of collaborating with and assisting others
  • Good organization, problem-solving, interpersonal, and customer service skills
  • Positive, proactive, and self-motivated work ethic

Job Qualifications

  • Minimum of 2 years of related experience
  • Basic computer skills in MS Office
  • Familiar with relevant tools and equipment, able to interpret product labels accurately
  • Able to communicate in English, proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
  • Knowledge of workplace health and safety protocols
  • Demonstrated commitment, accountability, and reliability in previous roles
  • A good team player, capable of collaborating with and assisting others
  • Good organization, problem-solving, interpersonal, and customer service skills
  • Positive, proactive, and self-motivated work ethic

Job Duties

  • Ensure quality control during receiving, manage inventory and product quality of all, implement FIFO concept, maintain full product display
  • Execute procedures for handling expired products and effectively manage shrinkage to minimize loss
  • Deliver exceptional customer service with a welcoming smile, greeting and assisting customers enthusiastically, friendly, and courteously
  • Assist customers in product selection and offer recommendations as required to enhance their shopping
  • Address customer complaints promptly, fostering positive relationships through attentive service and genuine engagement
  • Provide guidance and supervision to junior team members, provide feedback on staff performance, assist in staff training and development within the department
  • Lead by example, demonstrating proficiency in all assigned duties and setting a standard for excellence
  • Ensure all cooked products are properly packaged and displayed
  • Fulfill any additional responsibilities as assigned by superiors, contributing to the overall efficiency and success of the department

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: