Kitchen Manager - Paradies Lagardere - Boston Fox & Flight

Lynn, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $28.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

performance bonuses

Job Description

Paradies Lagardère is a leading global travel retail and food service company known for delivering an exceptional customer experience across airport environments. The company operates a diverse portfolio of restaurants, retail stores, and specialty outlets that cater to travelers and airport visitors worldwide. With a commitment to excellence, innovation, and customer satisfaction, Paradies Lagardère has established itself as a premier employer in the hospitality and retail sectors, fostering a family-oriented culture that emphasizes trust, respect, integrity, and commitment. As a Kitchen Manager within Paradies Lagardère, you will play a pivotal role in maintaining and enhancing the company’s reputation by delivering... Show More

Job Requirements

Minimum 3 years of experience in managing kitchen operations
Current or willingness to obtain ServSafe Food Manager's Certification
Physical ability to lift at least 25 lbs and stand for long durations
Ability to work in varying temperature environments
Willingness to work flexible shifts including weekends and holidays
Basic proficiency in Microsoft Office and mathematical skills
Strong communication and leadership abilities
Education in hotel or restaurant management preferred but not mandatory

Job Qualifications

3 years of experience managing back of house operations in a restaurant or production kitchen environment
Obtain and maintain current ServSafe Food Manager’s Certification within six months of hire or promotion
Ability to lift a minimum of 25 lbs and perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances
Standing for long periods and the ability to work in an environment with varying temperatures
Bachelor of Science degree in hotel or restaurant management is desirable
Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
Must agree to work various shifts in a 7/365 team-oriented environment
Proficiency required in reading, writing, Microsoft Office, and mathematics

Job Duties

Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning
Must be passionate about supporting your team
Inspire and mentor all team members to reach their full potential
Develop bench strength for all positions within your assigned area of responsibility
Partner with General Manager to develop training plans for high performing associates
Consistently recognize team members when they excel
Actively coaching and holding direct reports accountable to all policies and standard operating procedures
Source high potential candidates using variety of recruiting avenues
Ensure all direct reports complete all compliance based and brand specific training by the due date
Ensure performance goals and expectations for your team are met, providing consistent and on-going feedback
Participate in the performance evaluation process for direct reports
Drive associate engagement through a variety of methods including annual engagement survey
Ensure positive guest service in all areas
Investigate and resolve complaints concerning food quality and service, responding to guests and General Manager with a resolution within 24 hours
Role model the behaviors and service expectations you have of your team
Maintain a professional restaurant image including cleanliness, food quality and presentation standards, and grooming standards
Be a visible presence available to members of your team, guests, and airport partners
Monitor the performance of your team and operational systems, making adjustments as necessary
Create a culture that promotes a safe environment
Ensure that all HACCP related initiatives are being followed daily
Partner with General Manager when action must be taken
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
Ensure consistent high quality of food preparation and service
Complete all opening and closing checklist as assigned and take appropriate action if necessary
Accurately complete all nightly, weekly, and monthly closing procedures including paperwork, time adjustments, and voucher and invoice data entry

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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