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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
team events
Job Description
Urban Air Adventure Parks is a leading indoor adventure park company headquartered in Dallas, Texas. Established as the pioneer of the adventure park concept, Urban Air has grown to become the largest operator in the industry, with multiple locations around the world. The company specializes in creating an exciting, safe, and entertaining environment for families and children, focused on helping kids have fun while encouraging them to push their limits and achieve goals they once thought impossible. Urban Air prides itself on delivering exceptional guest experiences through innovative attractions, exceptional service, and a commitment to safety and cleanliness.
Urb... Show More
Urb... Show More
Job Requirements
- Ability to lead, motivate and empower Team Members
- Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
- Ability to take initiative
- Excellent interpersonal and communication skills
- Ability to recognize problems and problem-solve
- Ability to set goals and convert plans into action
- Ability to see patterns in performance and strategize solutions
- Exercise good judgment in decision making
- Open to feedback and self-improvement
- Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- Serve as a role model by demonstrating and upholding Urban Air policies and standards
- Ability to work days, nights, and/or weekends as required
- Ability to work in noisy, fast-paced environment with distracting conditions
- Ability to move about facility and stand for long periods
- Ability to lift and carry up to 30 pounds
Job Qualifications
- Minimum of high school diploma or equivalent required, some college preferred
- Minimum of two years previous food and beverage experience, including quick service and/or restaurant experience
- 1-3 years management experience in hospitality preferred
- Must have current ServSafe or similar Food Handling Certification or be willing to attain within first 30 days
Job Duties
- Support the proper execution of all processes, systems and standards
- Ensure all deliveries are received correctly and logged
- Maintain effective inventory control, storage, and rotation to minimize wastage
- Manage the Café Team, ensuring they always work to the expected standards
- Adhere to scheduled shifts and willing to stay beyond when business or circumstances dictate
- Train Café staff in preparing the full menu and front of house staff in preparing drinks and ready-to-eat foods
- Set a high standard and good example for Café staff regarding punctuality, attendance and attitude
- Set a high standard and good example for Café staff regarding cleanliness and hygiene, including a regular deep clean schedule
- Maintain a clear, well-organized and easy-to-access Café
- Handle guest concerns regarding the Café
- Participate in regular staff meetings and training as required
- Other duties as tasked by General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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