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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $30,400.00 - $48,700.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Urban Air Adventure Parks is a leading indoor adventure park operator headquartered in Dallas, Texas. Established as a pioneer in the location-based entertainment industry, Urban Air has grown to become the largest operator of adventure parks worldwide. The company is dedicated to providing kids and families with fun, safe, and exciting experiences that inspire them to reach new heights and achieve goals they never thought possible. Urban Air Adventure Parks blends thrilling activities with a focus on safety, quality service, and creating memorable moments for guests of all ages. The company culture promotes a balance of professionalism and enjoyable work... Show More
Job Requirements
- Ability to lead, motivate and empower Team Members
- Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
- Ability to take initiative
- Excellent interpersonal and communication skills
- Ability to recognize problems and problem-solve
- Ability to set goals and convert plans into action
- Ability to see patterns in performance and strategize solutions
- Exercise good judgment in decision making
- Open to feedback and self-improvement
- Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- Serve as a role model by demonstrating and upholding Urban Air policies and standards
- Work days, nights, and/or weekends as required
- Work in noisy, fast-paced environment with distracting conditions
- Move about facility and stand for long periods of time
- Lift and carry up to 30 pounds
Job Qualifications
- Minimum of high school diploma or equivalent required, some college preferred
- Minimum of two (2) years' previous F&B experience (quick Service and/or restaurant experience)
- 1-3 years' management experience in the hospitality field preferred
- Must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment
Job Duties
- Support the proper execution of all processes, systems and standards
- Ensure all deliveries are received correctly and logged
- Maintain effective inventory control, storage, and rotation to minimize wastage
- Manage the Café Team, ensuring they always work to the expected standards
- Adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate
- Train Café staff in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
- Set a high standard and good example for Café staff regarding punctuality, attendance and attitude and ensure these standards are always maintained
- Set a high standard and good example for Café staff regarding cleanliness and hygiene, including a regular deep clean schedule
- Maintain a clear, well-organized and easy-to-access Café
- Handle guest concerns regarding the Café
- Participate in regular staff meetings and training as and when required
- Other duties as tasked by General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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