Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,400.00 - $63,200.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive salary
quarterly bonuses
world class training
generous benefits package
Comprehensive orientation
Online development classes
Opportunity for advancement
Job Description
TGI Fridays is a renowned global restaurant chain known for its vibrant atmosphere, delicious American cuisine, and exceptional guest experiences. Established with a commitment to providing a fun, relaxed dining environment, TGI Fridays has been a favorite destination for families, friends, and casual diners seeking quality food and outstanding service. The brand emphasizes diversity and inclusion, fostering a respectful and supportive workplace culture where every team member can thrive and grow. TGI Fridays offers comprehensive orientation and training programs, along with continuous professional development opportunities to empower employees and encourage career advancement. They are committed to maintaining world-class standards in... Show More
Job Requirements
- College coursework with bachelor’s degree preferred
- Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Must be able to walk and stand during entire shift
- Frequent bending and stooping required
- Must be able to read and write English
- Must be able to hear well amongst loud background noise
- Must bring some joy to the job that inspires others
Job Qualifications
- College coursework with bachelor’s degree preferred
- Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Strong communication and customer service skills
- Ability to motivate team and provide effective coaching
- Knowledge of inventory management and cost control
- Familiarity with food safety and sanitation standards
- Ability to work in a fast-paced environment
- Leadership skills to manage and develop a diverse team
Job Duties
- Manages operations during scheduled shifts that include daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
- Maintains an accurate and up-to-date manpower plan of staffing needs
- Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts
- Staffs, trains and develops hourly team members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis
- Ensures all newly hired team members follow and complete their appropriate training plan, including required paper and electronic paperwork
- Frequently interacts with guests to ensure they receive the Fridays Service Style experience
- follow up on any issues and complaints they may have
- Follows the Bubble Theory to proactively run a shift and anticipate guest needs
- Follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding shift
- Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly
- Identifies operational opportunities to build sales and control costs
- develops and implements plans to address opportunities
- Manages inventory efficiently, accurately, and in a cost-effective manner
- Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products
- Coaches and develops talent
- Demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products and proper par levels to minimize food waste and optimize food cost
- Fosters open communication with kitchen and FOH staff
- In the absence of the general manager and as acting manager on duty, oversees the entire restaurant operation
- Ensures proper security procedures are in place to protect team members, guests and company assets
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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