Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
competitive salary
quarterly bonuses
world class training
Comprehensive orientation
continuous online development classes
Opportunity for advancement
generous benefits package
Job Description
TGI Fridays is a renowned global casual dining restaurant known for its vibrant atmosphere, signature dishes, and exceptional customer service. The brand has built a strong reputation by creating memorable experiences for guests through its unique Fridays Service Style and commitment to quality and hospitality. TGI Fridays prides itself on fostering a diverse and inclusive work environment where respect, fairness, and understanding are paramount. Employees benefit from world-class training programs, comprehensive orientation, continuous online development courses, and ample opportunities for career advancement. With competitive salaries, quarterly bonuses, and a generous benefits package, TGI Fridays is committed to the well-being and... Show More
Job Requirements
- College coursework with bachelor's degree preferred
- Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Must be able to walk and stand during entire shift
- Frequent bending and stooping required
- Must be able to read and write English
- Must be able to hear well amongst loud background noise
- Must bring some joy to the job that inspires others
Job Qualifications
- College coursework with Bachelor's Degree preferred
- Minimum of 2 years experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Superb communication and customer service skills
- Ability to motivate a top-performing team
- Strong business acumen with inventory management skills
Job Duties
- Manages operations during scheduled shifts including daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
- Maintains an accurate and up-to-date manpower plan of staffing needs
- Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts
- Staffs, trains and develops hourly team members through ongoing feedback and coaching, establishment of performance expectations and conducting performance reviews
- Ensures all newly hired team members follow and complete their appropriate training plan including required paperwork
- Frequently interacts with guests to ensure they receive the Fridays Service Style experience and follows up on any issues and complaints
- Follows the Bubble Theory to proactively run a shift and anticipate guest needs
- Follows the Hamburger Stand Theory ensuring the restaurant and staff are set up for an outstanding shift
- Observes kitchen operations and addresses any issues promptly and directly
- Identifies operational opportunities to build sales and control costs, develops and implements plans to address opportunities
- Manages inventory efficiently, accurately, and in a cost-effective manner
- Ensures food quality by maintaining high levels of cleanliness, organization, storage, and sanitation
- Coaches and develops talent
- Demonstrates responsibility for purchasing, receiving and storing food products, inspects suppliers, uses correct products and proper par levels to minimize food waste and optimize food cost
- Fosters open communication with kitchen and FOH staff
- Acts as Manager on Duty overseeing entire restaurant operations in absence of General Manager
- Ensures proper security procedures are in place to protect team members, guests and company assets
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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