Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan
paid bereavement
Parental leave
on-demand pay
meal plan
Employee Discounts
Tuition Discount
Holiday pay
Paid sick leave
Job Description
SSA Group is a well-established hospitality management company with over 50 years of experience partnering with cultural attractions to design and deliver exceptional hospitality experiences. With a focus on innovation, operational intelligence, and human connection, SSA Group integrates admissions, culinary, and retail services to create seamless guest journeys under the guiding philosophy called 452 Hospitality. This approach emphasizes warm, welcoming, and memorable experiences for guests and clients alike, creating lasting impressions and strong community ties. SSA Group’s commitment to people, service excellence, and continuous improvement positions it as a leader in managing food and beverage operations within notable venues such... Show More
Job Requirements
- Strong interpersonal and communication skills including ability to articulate to General Manager and personnel
- Proven leadership skills emphasizing team building development and partnership with branch managers
- Exceptional problem solving and decision making skills with organizational abilities
- Demonstrates multitasking detail analytical planning and leadership skills
- Ability to remain flexible in a fast-paced environment
- Team player personable professional upbeat energetic takes initiative uses tact and diplomacy
- Computer knowledge and skill level for basic office functions
- Physical ability to stand for extended periods and move and handle boxes weighing 10-35 lbs
- Ability to work varied hours including nights weekends and holidays as needed
Job Qualifications
- Three years supervisory experience
- Strong interpersonal and communication skills including ability to communicate with General Manager and personnel
- Proven leadership skills with team building and development experience
- Exceptional problem solving and decision making skills
- Demonstrated ability to multitask and pay attention to detail
- Demonstrated organizational analytical planning and leadership skills
- Ability to remain flexible in fast-paced environment
- Team player with professional upbeat energetic attitude
- Uses tact and diplomacy
- Basic computer knowledge for office functions
Job Duties
- Live out 452 Hospitality by delivering warm welcoming and memorable experiences for every guest and client
- Ensure restaurant is adequately prepped and staffed (BOH) for daily operation
- Oversee location kitchen duties ensuring quickservice food service safety and quality availability merchandising and guest service standards are met and exceeded
- Manage safety logs including food temperatures rotation and waste
- Ensure proper uniform hygiene handwashing and glove use with staff
- Support SSAfety training with knife handling skills ensuring all direct reports use knives and slicers properly
- Create daily prep and items lists delegating to employees as necessary
- Actively support operations and fill holes as necessary to ensure smooth service
- Maintain a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- Assign associates to duties coaching through projects daily tasks and guest interaction
- Respond efficiently to guest and client feedback and report to operations manager to mitigate complaints
- Oversee personnel duties including training new employees issuing performance reviews managing progressive documentation reporting attendance and payroll discrepancies overseeing break management
- Inspect equipment and perform routine maintenance and cleaning
- Assist team to ensure all tasks are completed timely by helping complete daily tasks as necessary
- Communicate with Regional Executive Chef and Food Service Operations Manager regarding issues with daily service or quality
- Work closely with restaurant supervisors to ensure all locations operate to standard
- Supervise in accordance with all applicable local state and federal laws
- Perform other necessary tasks
- Maintain a clean safe and organized work environment
- Uphold and demonstrate complete understanding of company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink supports hiring across hospitality industries.
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